WEBVTT

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My name is Erica Lallis , and I'm a

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property disposal specialist for Red

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River . Uh , I've been a member of

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disposition services for 9 years . Uh ,

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so basically I go out and I interact

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with customers and give them an

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instruction on their turnings and I

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answer questions about any concerns

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they may have for like special handling

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items or even with sometimes

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transportation items . I definitely

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think there's always a bigger benefit

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on uh face to face interaction between

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the customers and between us providing

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a service a name with the face is

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always important again to continue DLA

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presence and just continue to make a

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positive impact on our customers so

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they will be comfortable dealing with

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us in the future . My favorite part

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about performing my uh duties as a

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property disposal specialist is

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interacting with the customers and

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answering questions and basically

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seeing how they receive their material

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and how I can help them to better align

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what they're doing with our process

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when we receive it at our site .

