WEBVTT

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Direct from Fort Mead Maryland . This

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is Info . Hello and welcome to Dinho

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Live . I'm major David J Murphy , a

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Dinho instructor and your host for

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today's program . On this month's

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episode , we'll be talking all about

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the practical application of public

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affairs with someone who's been around

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the career field for a really long time .

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I'm glad to welcome our guest to

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today's show , Strategic Advisor to

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communications and outreach for the

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chief of staff of the Army US , army

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Colonel David Butler . Welcome to the

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program , sir . Thanks Dave . Glad to

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be here . Please proceed . Thank you .

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Appreciate it . Good to have you here .

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Uh We know you're a very busy person .

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We really appreciate you taking time

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out to be on our program today . But

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before we get into our discussion , I

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just wanna remind everyone that if they

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have any questions for our guests to

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please put them in the chat below and

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we might just read them on the air .

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Bring them on . All right , I like that

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attitude , sir . Ok . Well , let's get

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on with the questions then first , sir .

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Can you tell us a little about yourself

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your career in the army and your career

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in public affairs . Yeah . Sure . So ,

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you know , an army is a little bit

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different . Uh , we , we become public

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affairs officers after having a , uh ,

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uh job at first . So I was an

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infantryman growing up , uh , platoon

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leader , company commander , staff

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officer and , um , in combat in Iraq

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and Afghanistan . And about the time I

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was getting promoted to major , the

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army told me I was gonna be a public

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affairs officer . Yeah , it was , I

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mean , it was at first not like on the

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track , but I , I went back to memory I

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had in Afghanistan where we had uh Greg

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Palco from Fox News embedded with us .

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And I remember he was broadcasting

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right outside our tent , you know , to

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the whole world . And I was thinking ,

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you know , amongst other things that we

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had going on . I was like , here's this

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guy who's having a profound impact on

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the world . You know , he's

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communicating to however many million

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people . And then , uh when the army

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told me I was gonna be a Pao . I said ,

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you know , I'd like to be a part of

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that . That's great . That's great .

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You mentioned the army told you you

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were gonna be a Pao , had they not told

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you or they gonna left you under vices .

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What would you have done in the army ?

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I would have gone on to be an infantry .

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You know , the track is battalion

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commander after that , then brigade

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commander . So my peers right now are

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just finishing up with brigade command .

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So in charge about 4000 or so , uh men

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or women . And I do often compare that

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with public affairs officers because I

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think that we really have a , uh ,

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I don't know , unique ability to make a

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big , big difference . And so my peers

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are doing great work with , with those

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4000 or so folks . And it's really

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important and it's very important to

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those people . But um you know , I'm

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lucky enough to be able to whisper in

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the chairman of the joint chiefs ear

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before he goes on on the world stage to

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talk about what our nation is doing or

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the chief staff , the army alongside

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him as we , we continue to transform

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the army and improve the army . So two

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different tracks . And I'll tell you ,

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I'm , I'm glad I took this one . That's

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great to hear that . That's a very

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important role you play , sir . And you

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know , you've seen a lot of the public

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affairs career field change over time .

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So talk to people about , you know ,

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how you've seen the career field change

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and where you see it going and perhaps

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the next 5 to 10 years . Yeah , I think ,

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um I mean , obviously , uh we're much

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more digital now and uh I think we're

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probably gonna end up talking about

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social media , right ? Because we

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always do . Um I think that that folks

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today public affairs officers and and

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audiences in general are a lot more

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savvy to what's going on in the world .

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Uh It's a lot harder to just focus on ,

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you know , your , your small piece of

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the pie because we have , uh you know ,

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the information environment is , is so

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wide and so open . So people have a lot

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more awareness and I think that , you

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know , that lends to the practical

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application of public affairs . It's

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important , you know , when we're on

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dim posts live or , or we end up

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talking about uh something that's

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seemingly like a tactical or very

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personal thing . Uh Sometimes these ,

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these conversations can have strategic

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impact , hopefully not this one , but ,

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you know , well sir , put yourself in

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the shoes of that kind of battalion

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commander uh their Pao , right ? You

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know , you're trying to support a

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commander who's talking to , like I

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said , 4000 troops . Uh what are some

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kind of best skills , best practices

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that P A pros can leverage to help

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support that commander trying to

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achieve their effects ? Yeah , so um

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first is , and , and we often get this

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wrong we as in military leaders , but

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also public affairs officers first is

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everything's gotta be tied to a purpose ,

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right ? So you shouldn't ever

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communicate just to communicate , you

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don't tweet just to send information

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out or um you don't give a speech or

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talk to your troops without having a

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goal in mind and

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starting with the end in mind ,

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starting with a purpose or , or we say ,

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sometimes , you know , write the

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headline first . Um That really

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crystallizes what you're gonna say and

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how you're gonna say it and really who

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you're gonna say it to . Um So that

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would be the main coaching I would give ,

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you know , start with a purpose and

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then go after that purpose . Um But in

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terms of internal communication ,

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there's , there's so many different ,

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you know , venues and ways to

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communicate to your force internally .

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Um A lot of people default to the need

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to do social media on face Facebook

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groups and stuff . And I think

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interpersonal communication is probably

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a better way . Absolutely . Yeah , the

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Air Force actually does a survey

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amongst their troops amongst the entire

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air force called the where airmen and

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Guardians get their information . And

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it's really surprising to see just how

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our troops want to be communicated

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toward . Actually , that kind of leads

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into a question that we received before

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the show . So as you may know , we put

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this notification out to the , the

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wider audience to say , hey , let us

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know your questions . And we actually

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got a question via email from Mike D

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who asks that uh the defense Business

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board released a report on

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communicating in large organizations .

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Can you give us your experience with

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internal communications ? What's worked

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for you ? And also have you read the

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report ? So you know , what's your take

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on it if you have ? Um That's not Mike

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D from the beastie boys . Right .

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That's it . No . No , no . Ok . Well ,

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we don't know . Maybe it could be . I

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know . But , yeah , it would be neat if

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it was , wouldn't it ? It would be very

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cool . I don't know if he's still alive .

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I assume he's anyway , uh , I , I

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haven't read the report . It sounds

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like a report . I , I'd wanna read

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actually . It's actually a pretty neat

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document . I recommend it . Cool . Uh

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So internal communications is really

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fun . I think it's uh it comes down to

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the basic um blocking and tackling to

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put out and , and I've been very

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fortunate to have been part of some

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really great organizations with good ,

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good teams and good staffs . And if you

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think about the impact , you can have

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of putting out a weekly one page

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newsletter with a very , you know ,

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very simple story about somebody in

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your organization that did something

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well , or , you know , that's been a

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part of the organization for a long

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time um that the impact that you can

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have with just that simple thing uh

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goes a really , really long way . And I

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uh I remember those things fondly um

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also put in your , you know , your mass

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communication specialists to use

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internally , the photos , the videos

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with an internal focus , not always

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just thinking about what you're gonna

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put out to the public uh that can go a

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long way and I'm not talking about cake

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cutting ceremonies I'm talking about

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candid uh depictions of what your

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organization's mission is . Absolutely

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that honesty and integrity , right ?

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Coming from the you scripted moments ,

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right ? You know , we actually have a

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little bit of a date debate going on

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and a kind of , you know , question

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about this and I wanna get your take on

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it , sir . So obviously , when we teach

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public affairs at the schoolhouse ,

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there's three basic strategies that we

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teach , right ? There's command

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information , community relations and

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media engagement , right ? And so

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obviously , you know , command

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information , internal information ,

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it's kind of talking to your troops ,

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right ? And you know , communicating

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internally . Uh but the the spouses of

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service members , if you were

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communicating with them and you want to

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align them with the strategy , would

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that be a command information strategy

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because they're the , you know , the

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they're related to the spouse or would

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that be community engagement because

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you're talking to civilians primarily ?

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How would you relate that ? Um That's

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funny . I , I think , I think that

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that's internal communications and um

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it's a , it's a difficult population to

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reach actually , um and reach in an

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authentic way and some of the stuff

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that we talked about to think that your

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troop is gonna go home and pass the

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information to their spouse is less

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than likely . And the spouses who

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really needed the spouses who are

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disconnected from the organization ,

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it's even less likely that their ,

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their trooper is gonna pass that

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information So you've got to find

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unique and novel ways to do it . But I

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think the best ways are at the lower

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levels , you know , at , at what , you

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know , in the army would say company

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level or below where you have a little

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bit more personal connection , you know ,

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does a brigade commander or a wing

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commander need to be talking to spouses ?

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Not on the regular , probably . Yeah ,

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absolutely . So , we've seen our career

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field kind of evolve and advance over

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time within the Department of Defense

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and specifically within operations in

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the information environment . We've

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seen public affairs , you know , really

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kind of being treated as this

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information force that's vital toward

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the commander achieving their effects .

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So , from your perspective , sir , uh

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how do we best support other

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information forces and how do we get

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other information forces to support us

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kind of way ? How have you seen success

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there ? Um Well , you've got , when you

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say other information force , you mean

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like partner partners mill miso civil

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affairs , um those type of

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organizations , right ? Um Well , first

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you've got to find him . Yeah . Yeah ,

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that's a , that's a actually good and

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difficult example . Um First you've got

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to find him and have relationships with

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them . Um You know , I come from the

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special operations community and I

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learned a lot about building out

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networks and in that case , it was ,

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you know , for targeting terrorists ,

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but it , in this case , um you have to

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develop a network of communicators and

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a network of , of people who are gonna

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communicate on your behalf or need to

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be communicated to . And uh once you do

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that and you're willing to get away

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from the email and like have face to

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face conversations or , or on the phone

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conversations , you find that most ,

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most of the time your network can

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really , really , uh uh you know ,

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double and triple your ability to

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communicate . And so I would say that

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some personal experiences in

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Afghanistan if you want me to go on

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forever , uh , when we got there , um ,

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you know , it was the Americans weren't

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communicating that much with the Afghan

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population . We saw some difficulty

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with the Afghans doing it and we saw

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some need for them to hear an American

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voice or at least the NATO voice . And

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so we just started calling reporters ,

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Afghan reporters , we started having

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them in for , you know , a cup of tea .

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We would , we would drive out and all

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around Kabul and all around uh

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Afghanistan actually to go meet with

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these folks . And then we , we'd have

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little whatsapp groups and any time we

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needed to communicate something , then

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we sling it to a variety of folks in

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kind of a personal way . And uh that

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just took off , it was just like that

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we had so many people communicating , I

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say on our behalf , it sounds like

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influence , it is influence , but it's

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just also information getting it out

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there . And so , uh , the network is

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really important . Absolutely . 100% .

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Can you talk to me about ? What's your ,

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what was your biggest communication win

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that you had in your career where you ,

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you put an implementation and you had

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great effects out of it . Yeah , great

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effects . It's a good , a good way , uh ,

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to think about it . Right . Because

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we're purpose driven . Um , well , I'll

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just go back to one . We had

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this newsletter , I'll talk about this

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newsletter forever . Right . So , we

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were at the , uh , special Warfare

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Center and school . It's where they

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trained special forces , uh , men and

12:35.687 --> 12:38.510
women and miso and , um , and civil

12:38.520 --> 12:41.380
affairs at , for liberty . And , uh ,

12:41.390 --> 12:43.919
we were trying to do some external

12:43.929 --> 12:46.390
communication but really didn't have

12:46.400 --> 12:49.059
that much of a venue to do it . So we

12:49.070 --> 12:51.270
started newsletter , just me and , and

12:51.280 --> 12:54.270
a couple of my team and I just an email

12:54.280 --> 12:56.859
newsletter . Right ? Or was it a ? Yeah .

12:56.869 --> 12:59.450
So , uh , funny enough we did some

12:59.460 --> 13:01.789
physical , uh , distribution of it .

13:01.979 --> 13:04.340
Where do you think we put it ? I

13:04.349 --> 13:06.570
imagine in the places where the troops

13:06.580 --> 13:08.802
are , where they're going to put in the

13:08.802 --> 13:11.136
latrines from ? Yeah , that makes sense .

13:11.136 --> 13:13.413
That makes sense . Uh , and , you know ,

13:13.413 --> 13:15.636
this was a , this is a schoolhouse . So

13:15.636 --> 13:17.802
we're talking to instructors and cadre

13:17.802 --> 13:19.802
and stuff . So , a lot of them were

13:19.802 --> 13:22.979
more senior . Um , so we put some

13:22.989 --> 13:25.299
physical newsletter out , uh , in the

13:25.309 --> 13:27.420
latrines and and around post and this

13:27.420 --> 13:29.587
is just , you know , printing a couple

13:29.587 --> 13:31.698
of 100 pages . And um and then we did

13:31.698 --> 13:35.039
also blasted out via uh email . And um

13:36.130 --> 13:38.859
I just remember people that worked

13:38.869 --> 13:40.849
there for a while . I , there were

13:40.859 --> 13:43.081
people coming to us with tears in their

13:43.081 --> 13:44.989
eyes . Yeah , they would come and

13:45.000 --> 13:47.250
they'd be hugging us . And I read the

13:47.260 --> 13:49.760
story about Joe . I never knew that

13:49.770 --> 13:52.109
about him . He's such a great member of

13:52.119 --> 13:53.897
the team . And it was like this

13:53.897 --> 13:57.659
internal pride that , that uh man ,

13:57.669 --> 14:00.070
I'll never forget how powerful that was .

14:00.229 --> 14:02.799
It wasn't talking on the national stage ,

14:02.809 --> 14:05.340
uh which , you know , we've , I've done

14:05.349 --> 14:08.119
uh for quite a few years . It was just

14:08.130 --> 14:10.700
a really personal impact and you said

14:10.710 --> 14:12.909
effects , I think that affected the

14:12.919 --> 14:15.252
organization quite a bit . People in it ,

14:15.252 --> 14:17.308
they would look forward each week to

14:17.308 --> 14:19.252
our newsletter and , you know , it

14:19.252 --> 14:21.475
didn't take that long . It was a little

14:21.475 --> 14:23.586
bit of a , it was a little bit of a ,

14:23.586 --> 14:25.752
you know , a weight that we had around

14:25.752 --> 14:25.340
our neck because every , every week

14:25.349 --> 14:28.750
you're producing a story . But um but

14:28.760 --> 14:31.239
anyway , that , that we had great

14:31.250 --> 14:33.250
impact there . I , I really enjoyed

14:33.250 --> 14:35.139
that if anything , it's a forcing

14:35.139 --> 14:37.306
function , right ? And it kinda , it ,

14:37.306 --> 14:37.280
it allows you to sort of be like , well ,

14:37.289 --> 14:39.400
I need to cover that thing so give me

14:39.400 --> 14:41.511
the access so I can cover it so I can

14:41.511 --> 14:41.260
write the story and make your

14:41.270 --> 14:43.437
newsletter , it was a force function .

14:43.437 --> 14:45.548
It actually was , yeah , on the other

14:45.548 --> 14:47.826
end of the spectrum , right ? You know ,

14:47.826 --> 14:49.937
we obviously do many different things

14:49.937 --> 14:51.992
or try to communicate and not all of

14:51.992 --> 14:51.989
those communication effects go as

14:52.000 --> 14:53.944
planned or are as successful as we

14:53.944 --> 14:56.167
hoped . Have there been any experiences

14:56.167 --> 14:58.389
like that for you ? And if there were ,

14:58.389 --> 14:57.960
what did you learn from those

14:57.969 --> 15:01.679
experiences ? Um Yeah , so you'll

15:01.690 --> 15:03.912
remember that . I uh I work for General

15:03.912 --> 15:06.023
Millie uh for three years when he was

15:06.023 --> 15:08.190
the chairman of the Drone chiefs . And

15:08.190 --> 15:10.190
um and , you know , we went through

15:10.190 --> 15:11.968
some , some mild times that was

15:11.968 --> 15:14.023
difficult time in our nation . And ,

15:14.159 --> 15:16.549
and uh General Millie was often , you

15:16.559 --> 15:20.559
know , the one uniform person in uh

15:20.780 --> 15:24.080
in several rooms with , with uh all of

15:24.090 --> 15:27.590
our political leadership and uh I

15:27.599 --> 15:30.270
missed the ball on this one thing . So

15:31.039 --> 15:32.940
he , he's testifying in front of

15:32.950 --> 15:36.659
Congress and um and

15:36.669 --> 15:38.836
one of the members of Congress kind of

15:38.836 --> 15:41.219
went after him and the secretary of

15:41.229 --> 15:45.030
Defense for um for like , you

15:45.039 --> 15:47.080
know , some , something about being

15:47.090 --> 15:49.201
woke or a class they were teaching at

15:49.201 --> 15:52.479
West Point . And um and General Millie

15:52.489 --> 15:55.200
kind of launched off uh you know ,

15:55.210 --> 15:58.119
pretty aggressively and talked about

15:58.530 --> 16:02.159
um you know , where , where de I came

16:02.169 --> 16:05.690
from and , and uh it was a pretty big

16:05.700 --> 16:07.978
deal . It was actually such a big deal .

16:07.978 --> 16:10.159
I've never before been trending on

16:10.169 --> 16:12.169
Twitter , not just your algorithm .

16:12.169 --> 16:14.225
Showing you like , this is the stuff

16:14.225 --> 16:16.447
you wanna see . We were trending number

16:16.447 --> 16:19.179
three on all of the world's Twitter .

16:19.349 --> 16:22.070
This , this little clip . It was a

16:22.080 --> 16:23.802
really big deal . My phone was

16:23.809 --> 16:25.976
obviously blowing up . I mean , people

16:25.976 --> 16:28.031
everywhere had some type of response

16:28.031 --> 16:30.969
and what he said , um , probably at

16:30.979 --> 16:34.140
face value most people would generally

16:34.150 --> 16:37.619
agree with and , um , it was important

16:37.630 --> 16:40.859
to a lot of populations that are forced

16:40.869 --> 16:42.710
to hear , uh , that , you know ,

16:42.719 --> 16:45.239
General Millie standing up for , for

16:45.250 --> 16:47.306
all different race colors and creeds

16:47.306 --> 16:51.000
and our force . Um , but I

16:51.010 --> 16:53.121
thought that was a great thing at the

16:53.121 --> 16:55.177
time . I was like , here we go , you

16:55.177 --> 16:57.288
know , our chairman speaking up for .

16:57.288 --> 16:59.288
What's right . Well , it was just a

16:59.288 --> 17:03.030
couple weeks later that , uh , the

17:03.039 --> 17:06.670
narrative really started to shift and ,

17:06.680 --> 17:10.619
um , we went through years after that ,

17:10.630 --> 17:12.739
uh , bad times and the people were

17:12.750 --> 17:15.510
using that to , to bash your military

17:15.520 --> 17:17.687
and social media , you know , became a

17:17.687 --> 17:21.310
massive cesspool of

17:21.319 --> 17:23.390
personal attacks and attacks against

17:23.400 --> 17:26.209
the military , all based on just a

17:26.219 --> 17:28.552
couple of minutes . He said in Congress .

17:28.800 --> 17:32.170
And so as a public affairs officer ,

17:32.619 --> 17:35.260
I was kind of into the moment I should

17:35.270 --> 17:37.492
have been able to see around the corner

17:37.492 --> 17:41.000
a little bit . And if I did , I think I

17:41.010 --> 17:43.689
could have tried to , uh ,

17:44.640 --> 17:48.510
uh , maybe steer the attack dogs a

17:48.520 --> 17:50.853
little bit to maybe something different .

17:50.853 --> 17:52.939
But once it took off , you know , it

17:52.949 --> 17:55.589
was out of our hands . Had a life of

17:55.599 --> 17:57.599
its own . Right . Yeah . Yeah , you

17:57.599 --> 17:59.877
want another show , of course , please .

17:59.877 --> 18:03.140
So Afghanistan , um uh

18:03.150 --> 18:06.939
General Razi uh Kandahar police chief

18:07.619 --> 18:09.508
got shot and killed right next to

18:09.640 --> 18:11.529
General Miller . The four star in

18:11.529 --> 18:13.584
Afghanistan . I was right there with

18:13.584 --> 18:17.469
him . Right . And um obviously if the

18:17.479 --> 18:19.630
four star , the American four star is

18:19.640 --> 18:22.780
in a firefight , that's big news . So

18:23.569 --> 18:26.040
I holstered my weapon and I called

18:26.050 --> 18:28.106
Barbara Starr , first person Barbara

18:28.106 --> 18:30.750
Starr CNN Pentagon correspondent . And

18:30.760 --> 18:32.927
I was like , Barb , I want you to know

18:32.927 --> 18:35.038
General Miller is alive . The mission

18:35.038 --> 18:37.260
continues . But we were in a little bit

18:37.260 --> 18:39.204
of a scrap , right ? Because I was

18:39.204 --> 18:43.010
thinking I need to , I need to focus on

18:43.020 --> 18:45.829
kind of the world media right now and

18:45.839 --> 18:49.540
um make sure that people don't

18:49.550 --> 18:51.829
think Afghanistan has gone completely

18:51.839 --> 18:54.061
awry . You know , this is in , this was

18:54.061 --> 18:57.849
in uh 2017 or 18 . And uh I

18:57.859 --> 19:00.199
did that , Barb ran with it , you know ,

19:00.209 --> 19:01.820
then I , you know , I got to

19:01.820 --> 19:03.931
communicate with the Pentagon Press .

19:04.750 --> 19:07.859
It wasn't two days later that uh New

19:07.869 --> 19:10.147
York Times reporter called me and said ,

19:10.147 --> 19:13.569
hey , you know that in Afghanistan ,

19:13.579 --> 19:17.319
most people think Miller , the American

19:17.420 --> 19:21.290
killed Razi the Afghan . And of

19:21.300 --> 19:23.244
course , I was like , what are you

19:23.244 --> 19:25.356
talking about ? That's crazy . Um And

19:25.356 --> 19:27.411
there's the public affairs mantra is

19:27.411 --> 19:29.699
like , you don't engage crazy because

19:29.709 --> 19:31.780
you're giving it more , you know ,

19:31.790 --> 19:34.250
gravitas or you're giving it , giving

19:34.260 --> 19:36.482
more , you're fueling the fire , giving

19:36.482 --> 19:38.538
it more spotlight . So , first I was

19:38.538 --> 19:40.649
like , we're not gonna address any of

19:40.649 --> 19:43.410
these crazy rumors . Well , it took off

19:43.420 --> 19:46.209
and , uh , a large majority of the

19:46.219 --> 19:48.386
Afghan population believed that's what

19:48.386 --> 19:51.530
happened . It's conspiracy theory . But ,

19:51.540 --> 19:54.229
um , that was another time when we got

19:54.239 --> 19:57.260
caught looking , it was crazy . Well ,

19:57.500 --> 19:59.722
those are some really amazing stories .

19:59.722 --> 20:01.944
Do you have any perhaps unusual or kind

20:01.944 --> 20:04.111
of strange stories that you've kind or

20:04.111 --> 20:06.222
experiences that you've had in your ,

20:06.222 --> 20:08.167
in your career as a public affairs

20:08.167 --> 20:10.222
professional ? And I would say , did

20:10.222 --> 20:12.556
they inform or shape your career at all ?

20:12.556 --> 20:15.839
Um , I mean , I was luckily I got

20:15.849 --> 20:18.071
brought up in , in special operations ,

20:18.071 --> 20:22.060
so I was able to do some amazing things

20:22.069 --> 20:24.180
that a lot of public affairs officers

20:24.180 --> 20:27.010
weren't able to do . So I would say ,

20:27.020 --> 20:29.242
uh , certainly traveling all around the

20:29.242 --> 20:31.353
world . Um , I was talking to some of

20:31.353 --> 20:33.520
the crew here , you know , I've , I've

20:33.520 --> 20:36.469
got to sail around on a ship and , and ,

20:36.479 --> 20:39.579
uh , do national level operations

20:40.489 --> 20:44.089
from a very tactical perspective . So

20:44.660 --> 20:48.150
in those positions , while we were

20:48.160 --> 20:50.589
lucky enough to , you know , be able to

20:50.599 --> 20:52.989
edit the President's speech , you know ,

20:53.000 --> 20:55.910
like they would send it to us and say

20:55.930 --> 20:58.510
you guys did this operation , what do

20:58.520 --> 21:00.687
you think we should say about it ? And

21:00.687 --> 21:02.687
that's a , that's a really cool and

21:02.687 --> 21:04.853
interesting uh thing . So I would just

21:04.853 --> 21:07.819
say that , um , never never turn your

21:07.829 --> 21:09.996
back on opportunities like that . Just

21:09.996 --> 21:11.979
got dive in . You're good enough ,

21:12.219 --> 21:14.108
right ? Uh You're just as good as

21:14.108 --> 21:16.330
anybody else doing this kind of thing .

21:16.330 --> 21:18.441
So take them head on , right ? Afraid

21:18.441 --> 21:20.552
of the opportunity . It's good , good

21:20.552 --> 21:22.830
words of advice for sure . Uh You know ,

21:22.830 --> 21:21.989
sir , obviously you've been in the

21:22.000 --> 21:24.579
military for quite a while . So have I

21:24.589 --> 21:26.922
done looking at retirement here and the ,

21:27.010 --> 21:29.060
the foreseeable future ? Uh I , I'm

21:29.069 --> 21:30.791
curious , you know , from your

21:30.791 --> 21:32.902
perspective , sir , when you take off

21:32.902 --> 21:32.579
the uniform , do you plan to continue

21:32.589 --> 21:34.410
to pursue kind of the strategic

21:34.420 --> 21:36.587
communication in the civilian world or

21:36.587 --> 21:38.642
are you gonna do something else like

21:38.642 --> 21:40.959
woodworking ? Who knows ? Um , it'd be

21:40.969 --> 21:43.599
fun just to like work on cars . Uh ,

21:44.930 --> 21:47.750
anyway , unfortunately , or maybe

21:47.760 --> 21:49.982
fortunately I think I'm gonna have to ,

21:49.982 --> 21:52.149
I , I think I'm gonna continue to work

21:52.149 --> 21:53.760
and I think it's gonna be in

21:53.760 --> 21:55.927
communication . I mean , I , I do love

21:55.927 --> 21:58.790
what we do . Um , it's fun . It's

21:58.800 --> 22:01.510
important . It's , uh , you know , it's

22:01.719 --> 22:03.608
human beings right ? There's , we

22:03.608 --> 22:06.390
communicate , it's , it's , uh , it's

22:07.310 --> 22:10.880
kinda organic to who we are . And

22:10.890 --> 22:14.000
so , uh I love doing it and I think I

22:14.010 --> 22:15.899
would , I would look forward to a

22:15.899 --> 22:18.099
civilian career doing . My wife gives

22:18.109 --> 22:20.109
me some snacks sometimes and says ,

22:20.109 --> 22:22.109
well , if you get out of the army ,

22:22.109 --> 22:24.165
you're gonna be a spokesperson for a

22:24.165 --> 22:27.099
dog food company . And so I just say ,

22:27.369 --> 22:29.859
uh , not that dog food isn't important

22:29.869 --> 22:33.349
but part of being passionate about

22:33.359 --> 22:36.099
communications is , is doing it for

22:36.109 --> 22:38.220
like a real , you know , foundational

22:38.220 --> 22:41.229
purpose . So I think , I think in

22:41.239 --> 22:43.406
communicating on behalf of the army is

22:43.406 --> 22:45.350
a very important function and it's

22:45.350 --> 22:47.572
definitely something very significant .

22:47.572 --> 22:49.628
So whatever you end up doing after ,

22:49.628 --> 22:51.683
when hopefully the army gets to keep

22:51.683 --> 22:51.239
you for many , many more years before

22:51.250 --> 22:53.530
that happens , uh I hope it's as uh

22:53.540 --> 22:55.651
significant as , as what you're doing

22:55.651 --> 22:57.929
currently or at least gets close to it .

22:57.929 --> 23:00.619
And , you know , obviously you've ,

23:00.630 --> 23:02.852
you've learned quite a bit , right ? We

23:02.852 --> 23:05.019
talked a little bit about , you know ,

23:05.019 --> 23:04.390
private sector , right ? Because that's

23:04.400 --> 23:06.670
eventually uh where we may end up and ,

23:06.680 --> 23:08.902
you know , we have audience members who

23:08.902 --> 23:11.013
I think are from the private sector .

23:11.013 --> 23:13.069
So my question to you is considering

23:13.069 --> 23:15.180
how much uh public affairs and public

23:15.180 --> 23:17.347
relations learns from one another . Uh

23:17.347 --> 23:17.069
Do you think there are any lessons we

23:17.079 --> 23:19.301
can learn from the private sector about

23:19.301 --> 23:21.468
how they use strategic communication ?

23:21.468 --> 23:24.510
Yeah . Sure . Um You know , one thing

23:24.520 --> 23:27.910
that they do is they only seem to

23:27.920 --> 23:29.910
communicate when they're trying to

23:29.920 --> 23:33.819
achieve something . Um We , we

23:33.829 --> 23:37.319
very often and I think it's part of

23:37.770 --> 23:40.699
to what we teach probably here is we

23:40.709 --> 23:43.319
wanna do media or , you know , we wanna

23:43.329 --> 23:47.050
do social media and um as we talked

23:47.060 --> 23:49.180
about it before a little bit about

23:49.189 --> 23:51.245
making sure you're tied to a purpose

23:51.245 --> 23:54.859
each time . Um So when we get

23:54.869 --> 23:57.250
invites to go speak somewhere . The

23:57.260 --> 23:59.593
chief , get the chief staff of the army ,

23:59.593 --> 24:01.704
gets invites to speak somewhere or um

24:01.704 --> 24:03.871
he gets an invite to do an interview .

24:04.060 --> 24:07.420
I'm thinking what purpose are we trying

24:07.430 --> 24:10.800
to achieve ? Maybe the purpose is just

24:10.810 --> 24:13.910
being transparent . Um I don't

24:13.920 --> 24:17.160
necessarily drive my calendar towards

24:17.170 --> 24:19.281
just being transparent all the time .

24:19.349 --> 24:21.760
I'm usually tied to some type of

24:21.770 --> 24:24.760
purpose . When you look at the civilian

24:24.770 --> 24:26.770
world , at least in my experience ,

24:27.589 --> 24:29.756
they don't go out of their way just to

24:29.756 --> 24:33.459
communicate . They um they have

24:33.540 --> 24:37.099
ends and means tied to everything that

24:37.109 --> 24:41.040
they do . And um and you

24:41.050 --> 24:42.699
know , that's purpose driven

24:42.709 --> 24:45.239
communication , which I'm a champion of ,

24:45.900 --> 24:47.900
you know , it's , it's an important

24:47.900 --> 24:50.122
thing to keep in mind for sure . Uh You

24:50.122 --> 24:52.289
know , obviously the future holds many

24:52.289 --> 24:54.400
different things , right ? And one of

24:54.400 --> 24:56.622
those things and can't escape it is the

24:56.622 --> 24:58.844
advents uh of artificial intelligence ,

24:58.844 --> 25:00.844
right ? It's , it accelerating at a

25:00.844 --> 25:03.939
extremely fast rate . Uh I was watching ,

25:04.069 --> 25:05.902
you know , this program and it's

25:05.902 --> 25:07.958
showing how it's being integrated at

25:07.958 --> 25:10.180
the operating system level on computers

25:10.180 --> 25:12.291
and whatnot . And so I'm curious from

25:12.291 --> 25:14.402
your perspective and , you know , not

25:14.402 --> 25:16.569
in any sort of official dod capacity ,

25:16.569 --> 25:16.209
but just generally speaking , uh what

25:16.219 --> 25:18.140
do you think A I means for us as

25:18.150 --> 25:21.420
communicators going forward ? Yeah . Um

25:21.430 --> 25:24.819
I just start this with um

25:25.300 --> 25:28.000
I've had the benefit of , of

25:28.010 --> 25:30.680
communicating with uh some of the

25:30.689 --> 25:34.180
industry leaders on this . Um You know ,

25:34.189 --> 25:36.245
I , I get to hang out with the chief

25:36.245 --> 25:38.467
and he meets a lot of cool people . One

25:38.467 --> 25:40.578
of the things that , that stayed with

25:40.578 --> 25:42.790
me and stayed with him is that they s

25:42.800 --> 25:45.150
it was , um , anyway , I won't name the

25:45.160 --> 25:47.271
person , won't name the company . But

25:47.271 --> 25:49.489
they said , you know , they invested ,

25:49.849 --> 25:52.989
uh I think it was like 200 million

25:53.000 --> 25:56.640
for uh two years with a

25:56.650 --> 25:59.180
small number of people . And that got

25:59.189 --> 26:03.040
us to basically where Chat GP T is and

26:03.050 --> 26:06.910
now they're investing like six times

26:06.920 --> 26:09.031
that six times the amount of people .

26:09.031 --> 26:12.829
So if you think of how much A

26:12.839 --> 26:15.430
I has taken off , I love Chat G BT . By

26:15.439 --> 26:17.328
the way , I use it all the time .

26:17.410 --> 26:20.760
That's not an endorsement . If you

26:20.770 --> 26:22.937
think about how much it's changed just

26:22.937 --> 26:24.992
in the past two years or even less ,

26:24.992 --> 26:28.119
right ? That , that's gonna be

26:28.130 --> 26:31.239
exponential about uh you know , how

26:31.250 --> 26:34.109
much it's gonna uh take off . And so

26:34.239 --> 26:36.350
we've got to be ready . I forgot what

26:36.350 --> 26:38.572
you asked me . Actually , I'll just say

26:38.572 --> 26:41.119
that the , the introduction of deep

26:41.130 --> 26:43.119
fakes . Um

26:43.979 --> 26:47.959
The uh what a lot of

26:47.969 --> 26:50.439
public affairs people do . Sounds like

26:50.910 --> 26:54.020
a I chat GP T , a lot of press releases

26:54.030 --> 26:56.030
I read could have been written by a

26:56.030 --> 26:59.229
computer . This is one way I use it if ,

26:59.239 --> 27:01.790
if I have to give a talk or a speech or ,

27:01.800 --> 27:03.800
you know , farewell or promotion or

27:03.800 --> 27:07.339
something . I um I , I write that in

27:07.349 --> 27:10.310
chat GP Z and say , give me a speech or

27:10.319 --> 27:13.170
promote . Uh , so , and so , and they

27:13.180 --> 27:15.349
give a speech and then I'm taken back

27:15.359 --> 27:18.969
because it's likely , you know , close

27:18.979 --> 27:21.140
to what I would have said , then you

27:21.150 --> 27:23.150
gotta crumple that up . It's on the

27:23.150 --> 27:25.483
phone . So you don't do that . But , um ,

27:25.483 --> 27:27.706
and say I'm gonna say something genuine

27:27.706 --> 27:29.928
instead like something that chat GP t ,

27:29.928 --> 27:31.983
can't even come up with , right ? So

27:31.983 --> 27:34.150
you , you can use it also to challenge

27:34.150 --> 27:36.039
yourself . Not just to cheat , of

27:36.039 --> 27:37.928
course , until you say uh be more

27:37.928 --> 27:39.930
genuine . OK . Yeah . Yeah . Sure .

27:39.939 --> 27:41.939
Sure . Yeah . That's right . That's

27:41.939 --> 27:44.161
right . No , I think it's definitely an

27:44.161 --> 27:46.272
interesting tool and we're definitely

27:46.272 --> 27:48.495
going to see it be something we have to

27:48.495 --> 27:50.328
be mindful of not only for us as

27:50.328 --> 27:52.272
communicators , but I think on the

27:52.272 --> 27:54.495
other end , right ? Our adversaries are

27:54.495 --> 27:56.661
gonna be using A I tools more and more

27:56.661 --> 27:58.883
if they're not already to try to affect

27:58.883 --> 28:00.661
the information , right ? So we

28:00.661 --> 28:02.883
definitely need to be ready for that in

28:02.883 --> 28:05.050
terms of not only knowing what they're

28:05.050 --> 28:07.161
using but how to counteract it . So I

28:07.161 --> 28:09.328
wouldn't be the paio I am if I did not

28:09.328 --> 28:11.272
ask you if there was anything else

28:11.272 --> 28:13.328
you'd like to add before we , we say

28:13.328 --> 28:15.328
goodbye to you . Oh , thanks . That

28:15.328 --> 28:17.495
went , that went fast . I did , didn't

28:17.495 --> 28:20.239
I um yeah , I think there's , I think

28:20.250 --> 28:24.050
we should all take pause in um

28:24.170 --> 28:26.226
in what we do for a living . I think

28:26.226 --> 28:28.392
that being a public affairs officer is

28:28.392 --> 28:30.859
a very , very special thing . And , um ,

28:31.319 --> 28:33.790
it's really important for what you do

28:33.800 --> 28:36.022
for your organization , the people in ,

28:36.022 --> 28:38.189
in , in , in the world , our taxpayers

28:38.189 --> 28:40.560
moms and dads , they need to hear from

28:40.569 --> 28:42.458
us and they need to hear it in an

28:42.458 --> 28:45.910
accurate and , and well said way I'd

28:45.920 --> 28:48.959
say two months at info or 10 weeks at

28:48.989 --> 28:51.100
dim posts is not gonna prepare you to

28:51.100 --> 28:53.267
do that . So you have to study on your

28:53.267 --> 28:55.719
own . You have to um keep up with the

28:55.729 --> 28:58.369
industry , you have to like read and ,

28:58.640 --> 29:00.890
and know about what's going on around

29:00.900 --> 29:03.430
you . And if you do that , this , this

29:03.439 --> 29:06.430
career field is , is going to be just

29:06.939 --> 29:09.500
massively rewarding and , and uh you're

29:09.510 --> 29:12.250
gonna get to places and go places that

29:12.260 --> 29:14.640
you never imagined uh doing . So I

29:14.650 --> 29:17.189
think I would leave our audience with

29:17.199 --> 29:20.099
that . I um also just wanna

29:20.109 --> 29:22.660
congratulate you getting out of the Air

29:22.670 --> 29:24.829
Force soon . You're retiring . Uh

29:25.130 --> 29:27.408
You've been doing this for a long time ,

29:27.408 --> 29:29.910
which is a service to our community .

29:29.920 --> 29:32.430
Three years , probably 30 episodes or

29:32.439 --> 29:34.869
so . So , yeah . Congrats and thanks ,

29:34.880 --> 29:36.602
thanks for what you do for our

29:36.602 --> 29:38.713
community . Really ? Well , it's been

29:38.713 --> 29:40.658
an honor to have this platform and

29:40.658 --> 29:42.436
ability to communicate with our

29:42.436 --> 29:44.436
community and , and really let them

29:44.436 --> 29:46.658
know what it is we're doing here at the

29:46.658 --> 29:48.713
schoolhouse and to try to accelerate

29:48.713 --> 29:50.769
the conversation on on some of these

29:50.769 --> 29:53.102
topics which I think are very important .

29:53.102 --> 29:53.074
Uh not only for the , the foundational

29:53.084 --> 29:55.140
folks , we're going through like the

29:55.140 --> 29:57.251
folks going through our qualification

29:57.251 --> 29:59.251
course , but really everyone in the

29:59.251 --> 30:01.417
career field , as well as those people

30:01.417 --> 30:01.094
who might be interested in coming into

30:01.104 --> 30:02.937
the career field or those on the

30:02.937 --> 30:04.771
outside , in the tertiary in the

30:04.771 --> 30:06.937
private sector who might be looking in

30:06.937 --> 30:08.937
and trying to learn and glean maybe

30:08.937 --> 30:11.104
best practices that the military doing

30:11.104 --> 30:12.937
that they can apply to their own

30:12.937 --> 30:15.104
organizations . So again , it's really

30:15.104 --> 30:17.271
been an honor to have this opportunity

30:17.271 --> 30:19.326
and I am , you know , really excited

30:19.326 --> 30:19.199
and hopeful for what this show will be

30:19.209 --> 30:21.479
like in the future . Post me whenever

30:21.489 --> 30:23.711
that might happen . Thank you , sir . I

30:23.711 --> 30:25.878
appreciate that . Uh Well , that's our

30:25.878 --> 30:28.099
show for this month pretty fast . It

30:28.109 --> 30:30.276
flew by , in my opinion , I could have

30:30.276 --> 30:32.165
probably spent another 30 minutes

30:32.165 --> 30:34.387
talking about all the kind of different

30:34.387 --> 30:36.498
topics that are going on in the world

30:36.498 --> 30:38.720
today . Uh But I do again , wanna thank

30:38.720 --> 30:40.831
you so much for taking time out to be

30:40.831 --> 30:40.199
here today , sir . I know you're very

30:40.209 --> 30:42.320
busy . So everything you've been able

30:42.320 --> 30:44.376
to give us in our audience , I think

30:44.376 --> 30:46.487
has been uh really awesome . So thank

30:46.487 --> 30:48.431
you for sharing your knowledge and

30:48.431 --> 30:48.150
thanks for having me . It's great .

30:48.510 --> 30:50.454
Thanks . Glad to hear that , sir .

30:50.454 --> 30:52.566
Thank you , sir . Uh I'd also like to

30:52.566 --> 30:54.677
thank all of you for tuning in to our

30:54.677 --> 30:56.732
program . I really appreciate , uh ,

30:56.732 --> 30:58.788
your participation and attendance to

30:58.788 --> 31:00.899
our show . By the way , if you'd like

31:00.899 --> 31:02.899
to hear more from Colonel Butler as

31:02.899 --> 31:05.066
well as many other P A professionals ,

31:05.066 --> 31:07.177
I highly recommend that you tune into

31:07.177 --> 31:09.121
the Dinho S Way podcast . It's our

31:09.121 --> 31:11.399
sister podcast over in , in Dinho , uh ,

31:11.399 --> 31:13.454
Colonel Butler actually gave quite a

31:13.454 --> 31:15.343
great interview about information

31:15.343 --> 31:17.566
warfare on episode 15 of that program .

31:17.566 --> 31:19.621
So , go check it out and speaking of

31:19.621 --> 31:21.732
podcasts , if you prefer to listen to

31:21.732 --> 31:23.788
our show rather than watch it , uh ,

31:23.788 --> 31:25.954
you can because it is a podcast . Uh ,

31:25.954 --> 31:27.843
so just go on your pod Catcher of

31:27.843 --> 31:30.050
Choice and search for D Infos live and

31:30.109 --> 31:32.220
it'll pop up . So go ahead and like ,

31:32.220 --> 31:34.387
comment , subscribe and all that great

31:34.387 --> 31:36.553
stuff . Uh , by the way , join us next

31:36.553 --> 31:38.387
month on November 20th at 2 p.m.

31:38.387 --> 31:40.553
Eastern , we'll be talking to Mrs Lulu

31:40.553 --> 31:42.720
Meserve about crisis communications in

31:42.720 --> 31:44.609
the video game industry . So that

31:44.609 --> 31:46.609
should be interesting . All right .

31:46.609 --> 31:48.553
Well , for everyone at the defense

31:48.553 --> 31:50.665
information school and the defense of

31:50.665 --> 31:52.609
media activity , I'm major David J

31:52.609 --> 31:54.942
Murphy and we'll see you all next month .

31:54.942 --> 31:53.540
Bye , everybody .

