WEBVTT

00:00.340 --> 00:02.507
Hello . I'm Colonel Dolphins City Hall

00:02.507 --> 00:04.618
Commander of the fourth Medical group

00:04.618 --> 00:06.784
here at Seymour johnson Air Force Base

00:06.784 --> 00:08.951
on March 19th . Our facility will join

00:08.951 --> 00:11.160
other facilities across the Department

00:11.160 --> 00:13.550
of Defense and implementing a new

00:13.560 --> 00:15.770
electronic health record system called

00:15.780 --> 00:19.180
MHS genesis . Your records will be more

00:19.190 --> 00:21.670
easily accessed and shared between

00:21.670 --> 00:23.614
providers across the Department of

00:23.614 --> 00:25.670
Defense and other military treatment

00:25.670 --> 00:27.837
facilities . It will ensure that there

00:27.837 --> 00:29.948
is a seamless transition between your

00:29.948 --> 00:32.360
duty stations and your specialty care

00:32.360 --> 00:35.490
needs . Hi , I'm Chief Master Sergeant

00:35.500 --> 00:38.010
Scalia Bell in the 4th Medical Group .

00:38.010 --> 00:40.050
Senior enlisted leader at Seymour

00:40.050 --> 00:43.420
Johnson Air Force Base Clinic . You may

00:43.420 --> 00:46.220
be wondering what changes will take

00:46.230 --> 00:48.320
place and how this will affect your

00:48.320 --> 00:50.750
care here at the clinic . The primary

00:50.750 --> 00:52.806
difference that patients will notice

00:52.806 --> 00:55.110
will be the patient portal which will

00:55.110 --> 00:57.530
replace tricare online , giving you

00:57.530 --> 00:59.410
access to view health records ,

00:59.440 --> 01:01.620
messaging , your provider scheduling

01:01.620 --> 01:03.490
appointments and requesting

01:03.490 --> 01:05.820
prescription renewals . It's important

01:05.820 --> 01:07.876
to know that the contact information

01:07.876 --> 01:09.970
used throughout MHS genesis is

01:09.980 --> 01:12.420
automatically pulled from dears . If

01:12.420 --> 01:14.642
you want to update your patient contact

01:14.642 --> 01:16.753
information , you can visit the Deers

01:16.753 --> 01:19.020
office or website . Once the clinic

01:19.020 --> 01:21.560
transitions to MHS genesis , you can

01:21.560 --> 01:24.080
sign into the patient portal using your

01:24.080 --> 01:27.930
CAC or Ds login as we prepare to use .

01:27.930 --> 01:30.760
MHS genesis , we expect our transition

01:30.760 --> 01:33.390
will take some extra effort as our

01:33.390 --> 01:35.446
staff becomes familiar with this new

01:35.446 --> 01:37.550
system . During the first few weeks

01:37.560 --> 01:40.640
before and after the transition . The

01:40.640 --> 01:42.980
clinic is expecting wait times to

01:42.980 --> 01:45.670
increase . We recommend completing labs

01:45.670 --> 01:48.960
tests before March 19 and asking your

01:48.960 --> 01:51.127
pharmacist about getting prescriptions

01:51.127 --> 01:53.340
refilled sooner . If you have medical

01:53.340 --> 01:56.500
referrals that are active past March 19 .

01:56.510 --> 01:58.810
We ask that you keep physical hard

01:58.810 --> 02:01.430
copies of your paperwork to ensure your

02:01.430 --> 02:03.950
care isn't affected by the transition .

02:04.340 --> 02:06.290
Right now , our staff is working

02:06.300 --> 02:08.860
extremely hard to get ready for MHS

02:08.860 --> 02:10.916
genesis . We look forward to joining

02:10.916 --> 02:13.138
the Department of Defense and using the

02:13.138 --> 02:16.050
new Record system this March . We thank

02:16.050 --> 02:17.717
you for your patience . As we

02:17.717 --> 02:19.606
transition to this incredible new

02:19.606 --> 02:22.180
system , we look forward to providing

02:22.180 --> 02:25.220
you the best care by providing ready ,

02:25.230 --> 02:28.160
reliable care , anytime anywhere .