WEBVTT

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I'm airman first class Erica franks .

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And I do customer service at the desert

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Depot . I'm a part of the 380th

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Expeditionary Logistics Readiness

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Squadron . Um customer service .

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So customers come in and help customers

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order things for them for our store

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office supplies . That's what we order

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here . My job is important because

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everybody needs , everybody needs

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folders , everybody needs uh brooms to

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keep the area clean . Everybody needs

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print printer cartridges , you know ?

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Um Without this stuff , everything is

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that my job is important because

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without the Desert Depot , people don't

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get , they don't get paper , they don't

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get printer cartridges , they don't get

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toilet paper , they don't get uniforms ,

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they don't get boots . Nothing happens .

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I joined the Air Force for educational

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opportunities , traveling and

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giving something back , you know , to

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my country . It meant something to me

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in high school . And I was like , well

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why not try it ? You know ? Like I grew

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up in Port huron michigan . It's a

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little small suburban town at the

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bottom of the mountain .

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And all my family still stays there

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as a person . I learned , I learned a

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lot about my job . I learned how we

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really are connected to the mission ,

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which I wasn't that aware of before I

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came here . I learned um a lot about

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working with people and customer

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service , not even just customer

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service as far as interacting with the

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people that I work with . You know that

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everybody is different . You know ,

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you've got to be patient with some

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people , you know , but I learned a lot ,

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a lot of that really had no idea about

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before I came out .