WEBVTT

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Hi I am Cynthia Van Bieber hold Harris

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proud veteran , a retiree of

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the army , National Guard and Active

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Air Force . I've been assisted by Miss

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Hollis Macintosh . The

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transition assistant officer . I've

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started a process with my claim back in

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2016 and I really didn't get anywhere .

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I went through Puerto Rico initially

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and my claim was turned down

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and I never went back to deal with it

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again . However , I started back with

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Miss McIntosh two months ago and I've

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been very successful . We made plenty

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headways to the point where my

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paperwork is in Puerto rico now .

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They also showed that Started back in

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2016 and I

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advise anyone that has issues or have

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claims or think that they need

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assistant to go to MS Mac and dash .

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She really was tremendous in helping me

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getting my password back in the other

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and I'm a track . I'm just waiting for

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them to call me to let me know what is

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the next step . But we did everything

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that was supposed to go back on this

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end And I'm like I say I'm extremely

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grateful to this marking test because I

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don't think I would have gotten as far

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as I have gotten since I started a

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process since she encouraged me to come

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back and deal with it because I do have

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a lot of issues from my injury while

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in the military . Like I said , you

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have an issue . Do come back come from

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this . My contention should be there

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for you with a smile on her face . Yeah

