WEBVTT

00:00.773 --> 00:03.356
(lively music)

00:10.710 --> 00:13.560
- The main focus that we
want is to protect the Force

00:13.560 --> 00:16.370
during the personal property shipments.

00:16.370 --> 00:19.620
What we want is customers
to feel comfortable

00:19.620 --> 00:21.570
with the whole moving process,

00:21.570 --> 00:24.210
with movers inside their homes,

00:24.210 --> 00:27.290
and what we suggest is
that if they aren't,

00:27.290 --> 00:29.050
they should definitely get in contact

00:29.050 --> 00:32.320
with their chain of command
and with the shipping office

00:32.320 --> 00:34.683
in order to reschedule
pack-out or delivery.

00:36.690 --> 00:38.210
- Well, one thing I was very impressed

00:38.210 --> 00:40.870
from the Transportation Office,
I was regularly informed

00:40.870 --> 00:43.410
via emails of what to expect.

00:43.410 --> 00:46.210
For instance, the packers
coming this morning,

00:46.210 --> 00:49.860
they would be having their
personal protective equipment,

00:49.860 --> 00:52.270
and the level of
communication that I received

00:52.270 --> 00:54.080
from the Transportation Office,

00:54.080 --> 00:55.943
it really helped me out tremendously.

00:56.921 --> 00:59.504
(lively music)