WEBVTT 00:00.263 --> 00:03.180 (triumphant music) 00:08.660 --> 00:10.230 - Hello, Headquarters team. 00:10.230 --> 00:12.470 These are truly extraordinary times, 00:12.470 --> 00:14.380 causing us to operate differently, 00:14.380 --> 00:16.860 and in fact, mostly virtual. 00:16.860 --> 00:18.920 This haircut right here, Janis, my wife, 00:18.920 --> 00:20.260 had to give me at home. 00:20.260 --> 00:21.680 I know you're disappointed. 00:21.680 --> 00:23.670 You can't imagine how disappointed I am, too. 00:23.670 --> 00:25.900 But here I am, conducting my first commander's call 00:25.900 --> 00:28.570 in the studio, away from each of you. 00:28.570 --> 00:31.190 My wingman, the command chief, is at the Pentagon, 00:31.190 --> 00:33.010 and our DCOM, Major General Flournoy, 00:33.010 --> 00:35.040 taped his session earlier this week. 00:35.040 --> 00:36.930 We'd prefer to be standing here in front of you, 00:36.930 --> 00:39.060 delivering this message face to face, 00:39.060 --> 00:40.380 but we're doing our part to help 00:40.380 --> 00:42.800 slow the spread of COVID-19. 00:42.800 --> 00:44.790 However, there still is important information 00:44.790 --> 00:46.720 that we want to share with you, which is why 00:46.720 --> 00:48.620 we are recording this now instead of waiting 00:48.620 --> 00:51.120 until there are no longer social distancing rules. 00:52.902 --> 00:53.920 (air whooshes) So here we go. 00:53.920 --> 00:55.950 Today, I am going to provide you with a brief update 00:55.950 --> 00:58.800 on how the command has been impacted by COVID-19, 00:58.800 --> 01:00.600 and the great work our airmen are doing 01:00.600 --> 01:03.740 in supporting the nation's response to this pandemic. 01:03.740 --> 01:05.610 Our current response would not be possible 01:05.610 --> 01:07.180 without the awesome work you're doing 01:07.180 --> 01:09.380 right here at the command. 01:09.380 --> 01:11.930 I'll then also recognize our Headquarters staff's 01:11.930 --> 01:14.950 first-quarter award winners. 01:14.950 --> 01:17.360 Then we'll turn our focus to the climate survey. 01:17.360 --> 01:19.410 I'll provide the macro results of the surveys 01:19.410 --> 01:22.140 that you took back in January, and how we plan 01:22.140 --> 01:24.820 to tackle the concerns that you've raised. 01:24.820 --> 01:26.400 I'll then turn it over to Chief White 01:26.400 --> 01:28.360 and General Flournoy for their comments 01:28.360 --> 01:30.830 before I wrap this all up. 01:30.830 --> 01:32.610 This is what we do. 01:32.610 --> 01:34.940 This is what we've done for 72 years. 01:34.940 --> 01:37.720 We provide combat-ready forces. 01:37.720 --> 01:40.500 I gotta tell you, we're realizing our vision 01:40.500 --> 01:42.040 every single day. 01:42.040 --> 01:44.940 We have on average 6,000 airmen supporting 01:44.940 --> 01:47.240 combatant commands around the world, 01:47.240 --> 01:50.070 to include right here at home in the United States. 01:50.070 --> 01:53.050 I'll talk about our efforts to combat COVID-19 01:53.050 --> 01:55.440 in a little detail a little bit later. 01:55.440 --> 01:57.200 I know that General Flournoy will speak 01:57.200 --> 01:59.430 on our strategic priorities during his time, 01:59.430 --> 02:01.270 so I won't steal his thunder. 02:01.270 --> 02:03.700 It is more important now than ever before 02:03.700 --> 02:06.570 that we remain focused on advancing these priorities 02:06.570 --> 02:09.090 to continue meeting the intent and requirements 02:09.090 --> 02:11.460 of the National Defense Strategy. 02:11.460 --> 02:13.610 We have a few hails and farewells 02:13.610 --> 02:16.430 of our leadership team here at the Headquarters. 02:16.430 --> 02:18.460 First of all, Mr. Jeff Pennington, 02:18.460 --> 02:20.890 our director of staff for five years. 02:20.890 --> 02:22.650 He's also the mobilization assistant 02:22.650 --> 02:24.530 to the Air University. 02:24.530 --> 02:26.690 He's now wearing the uniform full time 02:26.690 --> 02:28.860 as Brigadier General Pennington. 02:28.860 --> 02:31.100 We selected Jeff to command Fourth Air Force 02:31.100 --> 02:32.490 out in California. 02:32.490 --> 02:35.160 We appreciate his hard work as our director of staff, 02:35.160 --> 02:37.070 and we look forward to the things he'll accomplish 02:37.070 --> 02:39.170 with the great airmen of Fourth Air Force. 02:40.050 --> 02:42.920 The director of staff operations are in capable hands. 02:42.920 --> 02:45.930 Colonel Jeff Elliot is the acting director. 02:45.930 --> 02:47.860 In addition, we also wanna welcome 02:47.860 --> 02:50.940 our new A2 director, Colonel J.D. McKaye. 02:50.940 --> 02:52.480 He comes to us from wing command 02:52.480 --> 02:55.350 at Wright-Patterson Air Force Base in Ohio. 02:55.350 --> 02:58.280 We'd also like to recognize our new A9 director, 02:58.280 --> 03:01.170 Colonel Brian Mueller, who is coming to us 03:01.170 --> 03:04.080 from the A2 right here at the command. 03:04.080 --> 03:07.030 We're also gonna welcome our new inspector general, 03:07.030 --> 03:08.430 Colonel Ken Ostrat. 03:08.430 --> 03:10.480 He's joining us from Maxwell, where he was 03:10.480 --> 03:12.580 the wing commander there, too. 03:12.580 --> 03:15.850 And finally, we're gonna be saying some fond farewells 03:15.850 --> 03:19.187 to Chaplain Randy Marshall, Colonel Jerry Narum in the A6, 03:19.187 --> 03:22.520 and our deputy commander, Major General Jay Flournoy. 03:22.520 --> 03:24.590 They're all leaving early this summer. 03:24.590 --> 03:27.320 As they retire and move on to their next adventure, 03:27.320 --> 03:30.490 we're gonna look from hearing from them from time to time. 03:30.490 --> 03:33.730 Welcome to all that are coming in, and thanks 03:33.730 --> 03:35.880 for your leadership to all who are leaving. 03:37.070 --> 03:40.420 Now, moving on to a subject we've had no shortage 03:40.420 --> 03:43.473 of living with for the last few months, COVID-19. 03:44.490 --> 03:47.660 We have Reserve citizen airmen who have joined 03:47.660 --> 03:50.260 on the front lines with their civilian medical teammates 03:50.260 --> 03:52.560 in this fight against this pandemic, 03:52.560 --> 03:55.603 and more citizen airmen continue to volunteer every day. 03:56.560 --> 03:58.880 Our response to this pandemic is a marathon, 03:58.880 --> 04:02.840 not a sprint, and we're gonna be in this for the long haul. 04:02.840 --> 04:05.410 As such, I want to ensure we're all on the same page 04:05.410 --> 04:07.900 with respect to how we, as the Air Force Reserve, 04:07.900 --> 04:10.330 will continue to respond and support 04:10.330 --> 04:12.373 ongoing COVID-19 efforts. 04:13.350 --> 04:16.060 Our Air Force Reserve priorities related to supporting 04:16.060 --> 04:20.130 the national response to combating COVID-19 are these. 04:20.130 --> 04:21.890 We're gonna take care of Americans, 04:21.890 --> 04:23.660 we're gonna take care of airmen, 04:23.660 --> 04:25.700 and we're gonna take care of their families. 04:25.700 --> 04:27.363 That is priority number one. 04:28.470 --> 04:31.390 We must continue carrying out the mission-essential 04:31.390 --> 04:34.150 tasks and operations, and assure that our ability 04:34.150 --> 04:36.323 to execute our wartime tasks is complete. 04:37.250 --> 04:39.990 We couldn't be more proud of our wing command teams 04:39.990 --> 04:41.940 than we are here at the command, 04:41.940 --> 04:43.930 and we're here to support them. 04:43.930 --> 04:46.763 They are the reason this Headquarters staff exists. 04:48.200 --> 04:50.360 We've also gotta preserve their decision space. 04:50.360 --> 04:52.340 We want them to be able to make decisions 04:52.340 --> 04:54.160 at the point of need. 04:54.160 --> 04:56.960 They've been empowered to use their best judgment, 04:56.960 --> 04:58.470 and they're supporting our airmen 04:58.470 --> 05:01.370 who are taking care of Americans. 05:01.370 --> 05:03.120 But they're also responsible for ensuring 05:03.120 --> 05:06.300 the continued operations of our mission-critical functions. 05:06.300 --> 05:08.600 We have to be ready to go to war if called on. 05:09.610 --> 05:12.230 Additionally, we gotta preserve our force. 05:12.230 --> 05:15.860 We need each and every one of you right now, 05:15.860 --> 05:17.730 and we'll need you still when we get 05:17.730 --> 05:19.480 to the other side of this pandemic. 05:20.350 --> 05:24.750 Your health, your retention, it's crucial to our readiness, 05:24.750 --> 05:26.850 and it's essential that we continue to ensure 05:26.850 --> 05:30.453 robust information flows up and down the chain of command. 05:31.810 --> 05:32.990 I know most of you do not attend 05:32.990 --> 05:34.733 the Crisis Action Team meetings, 05:35.640 --> 05:37.000 but you are probably receiving 05:37.000 --> 05:38.930 a lot of the information we discuss there 05:38.930 --> 05:41.470 on a daily basis from your directors. 05:41.470 --> 05:43.510 I want to take a quick minute to provide 05:43.510 --> 05:46.370 a couple of updates to complement the information 05:46.370 --> 05:48.120 that you've been getting from them. 05:49.030 --> 05:50.520 The Air Force Reserve is tracking 05:50.520 --> 05:53.900 132 positive COVID-19 cases. 05:53.900 --> 05:57.550 This number includes military, civilians, and dependents. 05:57.550 --> 06:02.270 As of this date, which is 24 April, our installation leaders 06:02.270 --> 06:05.070 have done a great job, and they've been excellent partners 06:05.070 --> 06:08.500 in battling the virus in our local communities. 06:08.500 --> 06:10.840 They're doing their best to ensure we all stay healthy 06:10.840 --> 06:12.440 and remain able to provide the rest 06:12.440 --> 06:14.890 of the Air Force Reserve the support needed 06:14.890 --> 06:17.540 to sustain our national response efforts. 06:17.540 --> 06:19.580 Your work has enabled our wings to carry out 06:19.580 --> 06:22.960 these very important missions in direct support 06:22.960 --> 06:25.183 to the COVID-19 national response. 06:26.080 --> 06:28.840 At Dobbins and March Air Reserve bases, 06:28.840 --> 06:31.940 we housed over 700 Americans that were departing 06:31.940 --> 06:34.070 various cruise ships, as well as those who were 06:34.070 --> 06:36.833 repatriated directly from Wuhan, China. 06:37.690 --> 06:40.710 Currently, we have nearly 6,000 Reserve citizen airmen 06:40.710 --> 06:43.360 supporting combatant commands around the world. 06:43.360 --> 06:46.000 Of those, about 800 have volunteered to assist 06:46.000 --> 06:48.150 in the pandemic response efforts. 06:48.150 --> 06:50.430 This includes airmen from across the spectrum 06:50.430 --> 06:53.710 of Air Force specialties, our medical professionals, 06:53.710 --> 06:56.670 aeromedical evacuation crews, civil engineers, 06:56.670 --> 07:00.340 emergency planning liaison officers, and many others, 07:00.340 --> 07:02.040 not to mention our crews and aircraft 07:02.040 --> 07:04.290 who have transported them around the country. 07:05.240 --> 07:07.540 Not only this, but we're gonna receive 07:07.540 --> 07:10.160 additional requirements and tasking 07:10.160 --> 07:12.677 from our Air Force as we support our nation. 07:14.250 --> 07:16.860 Now, I wanna talk a little about getting back to work. 07:16.860 --> 07:18.780 You may be aware that governors will begin 07:18.780 --> 07:22.150 opening up their economies, some sooner than later. 07:22.150 --> 07:24.193 Today, Georgia's opening up. 07:25.200 --> 07:27.580 So the DOD, the Department of the Air Force, 07:27.580 --> 07:30.090 and of course, the Air Force Reserve, we're currently 07:30.090 --> 07:33.900 looking at how and when we will get back to work. 07:33.900 --> 07:34.950 Here are my thoughts. 07:35.900 --> 07:37.500 We are gonna take a deliberate approach 07:37.500 --> 07:39.500 to bringing folks back to work. 07:39.500 --> 07:41.560 It's gonna be conditions-based on what's 07:41.560 --> 07:43.810 happening here in Georgia. 07:43.810 --> 07:45.860 We're gonna balance the risk to the force 07:45.860 --> 07:48.030 with the risk to our mission. 07:48.030 --> 07:51.910 Just know, going in, I'm gonna have a very low tolerance 07:51.910 --> 07:55.010 for taking risks with our airmen here at the Headquarters. 07:55.010 --> 07:59.330 My intent is as little risk as humanly possible. 07:59.330 --> 08:02.030 As I mentioned before, taking care of you 08:02.030 --> 08:03.513 is my number one priority. 08:05.090 --> 08:06.960 Last, but certainly not least, I wanted to talk 08:06.960 --> 08:08.530 about our Force Generation Center. 08:08.530 --> 08:11.320 They're doing a phenomenal job of deploying, 08:11.320 --> 08:15.220 employing, tracking, and keeping care of our airmen, 08:15.220 --> 08:17.370 also, keeping them informed while they generate 08:17.370 --> 08:20.670 combat power to support the American people. 08:20.670 --> 08:24.500 It's a team effort across all of our directorates. 08:24.500 --> 08:26.690 We continue to get this right. 08:26.690 --> 08:28.736 We need to keep up this awesome work, 08:28.736 --> 08:30.850 and I want you to know how proud I am 08:30.850 --> 08:32.700 of this incredible Headquarters team. 08:34.960 --> 08:36.230 Now, I wanna turn your attention 08:36.230 --> 08:38.520 to the first-quarter award winners. 08:38.520 --> 08:40.340 One of the things that I miss most 08:40.340 --> 08:41.870 about not being down here at the command 08:41.870 --> 08:44.619 all the time and being stuck at the Pentagon 08:44.619 --> 08:46.447 is not being here to recognize you 08:46.447 --> 08:48.540 and your incredible contributions. 08:48.540 --> 08:50.950 The chief and I are incredibly proud of the Headquarters 08:50.950 --> 08:54.340 Air Force Reserve Command first-quarter award winners. 08:54.340 --> 08:57.280 From A6, Senior Airman Stacy Evans, 08:57.280 --> 08:59.440 who is Airman of the Quarter. 08:59.440 --> 09:04.440 From A6, Tech Sergeant Joseph Cannada, NCO of the Quarter. 09:04.810 --> 09:08.660 From A4, Senior Mess Sergeant Chad Buttrell, 09:08.660 --> 09:10.440 Senior NCO of the Quarter. 09:10.440 --> 09:14.980 And from JA, Captain Keshet Lemburg, CGO of the Quarter. 09:14.980 --> 09:17.310 Congratulations to all of the award winners. 09:17.310 --> 09:18.770 Keep up the great work. 09:18.770 --> 09:20.870 I will disinfect a coin for each of you 09:20.870 --> 09:23.080 and make sure that it's delivered with at least 09:23.080 --> 09:24.943 six feet of social distancing. 09:26.180 --> 09:27.890 Let's now turn the rest of our focus 09:27.890 --> 09:30.490 to this commander's call on what the climate survey 09:30.490 --> 09:32.940 that over half of you took the time to provide us 09:32.940 --> 09:35.230 with feedback on, and we wanted to make sure 09:35.230 --> 09:36.790 we took a few minutes to report back 09:36.790 --> 09:38.720 to you on what you said, and what we 09:38.720 --> 09:40.913 plan to do to address your feedback. 09:41.860 --> 09:44.520 Bottom line, my view is that each of you 09:44.520 --> 09:46.423 deserves a great place to work. 09:46.423 --> 09:48.890 It's important that you feel valued, 09:48.890 --> 09:50.500 and are valued for what you bring 09:50.500 --> 09:53.400 to your individual work areas and to the command. 09:53.400 --> 09:55.860 Most important, you deserve to be heard, 09:55.860 --> 09:59.500 regardless of your gender, age, race, orientation, 09:59.500 --> 10:02.843 ethnicity, pay status, or diversity of thought. 10:03.900 --> 10:05.570 Now, it's been several months since you took 10:05.570 --> 10:06.850 this climate survey. 10:06.850 --> 10:09.710 I'm hoping these bullets look semi-familiar to you 10:09.710 --> 10:12.350 as to when you took the survey, but the purpose 10:12.350 --> 10:14.410 of this climate survey is to provide us 10:14.410 --> 10:16.540 with a tool to understand the health 10:16.540 --> 10:18.890 and effectiveness of the organization. 10:18.890 --> 10:21.480 It is another direct line to your command team, 10:21.480 --> 10:23.070 and the command chief and I pay attention 10:23.070 --> 10:24.740 to what's going on. 10:24.740 --> 10:27.100 It examines such factors as morale, 10:27.100 --> 10:29.460 teamwork, and communications, and it gives us 10:29.460 --> 10:31.410 the opportunity to make adjustments, 10:31.410 --> 10:33.260 take corrective action if necessary, 10:33.260 --> 10:35.880 and address the issues that you point out. 10:35.880 --> 10:37.620 It also tells us, from your perspective, 10:37.620 --> 10:39.523 what's working and what's not working. 10:41.848 --> 10:44.430 That is a purpose for the backdrop of what we're gonna do. 10:44.430 --> 10:47.330 Let's move into what you told us throughout these surveys. 10:48.670 --> 10:50.260 The Headquarters Air Force Reserve Command 10:50.260 --> 10:53.250 participation rate exceeded the Air Force average. 10:53.250 --> 10:56.380 Our staff's participation rate was 51%. 10:56.380 --> 11:00.240 This is in comparison to the Air Force average of 35%. 11:00.240 --> 11:02.610 So more than half of you took the time to provide us 11:02.610 --> 11:06.273 valuable feedback about what is and what is not working. 11:07.900 --> 11:10.620 I know there are many days where there is more tasks 11:10.620 --> 11:13.050 than time, so making that additional effort 11:13.050 --> 11:15.600 shows that you care about your organization. 11:15.600 --> 11:17.743 Your feedback will make us better. 11:19.300 --> 11:21.810 Across the board, we performed above the Air Force 11:21.810 --> 11:25.860 average in all categories except organizational processes. 11:25.860 --> 11:28.470 I'm encouraged by these results, and pleased that most 11:28.470 --> 11:31.600 feel like I do, that this is a great place to work. 11:31.600 --> 11:34.000 We wanna learn from these areas we're getting right 11:34.000 --> 11:36.740 so that we can duplicate them in other places. 11:36.740 --> 11:39.700 And as a final note on this slide, we rated 11:39.700 --> 11:42.160 excellent in the category of connectedness. 11:42.160 --> 11:44.590 This is great, especially at a time 11:44.590 --> 11:47.570 when we're forced to be physically and socially distanced. 11:47.570 --> 11:48.820 Now, more than ever, we have 11:48.820 --> 11:50.780 to work hard at being connected. 11:50.780 --> 11:52.120 You felt that we were in a good place 11:52.120 --> 11:55.020 before the current challenges we're facing, 11:55.020 --> 11:56.820 and I'm reassured by that, because we're 11:56.820 --> 11:58.880 gonna need it as we go forward. 11:58.880 --> 12:02.253 But as good as that news is, we can still improve. 12:03.890 --> 12:06.920 Now, while we've titled this slide Areas of Concern, 12:06.920 --> 12:09.530 and they are areas of concern, I also see this 12:09.530 --> 12:11.150 as a place where we can become better 12:11.150 --> 12:13.680 in the execution of our assigned tasks. 12:13.680 --> 12:16.320 Working these issues is in complete alignment 12:16.320 --> 12:18.160 with the command chief's and my third 12:18.160 --> 12:21.723 Air Force Reserve priority, to reform our organization. 12:22.610 --> 12:25.500 Addressing these concerns makes us more ready to answer 12:25.500 --> 12:29.640 challenges we have not faced before, like COVID-19. 12:29.640 --> 12:32.073 We're gonna put some effort into getting these right. 12:34.010 --> 12:36.160 Here at the Headquarters, we bring in experts 12:36.160 --> 12:38.450 from across the field, and ask you to solve 12:38.450 --> 12:40.200 the challenges that are difficult to work 12:40.200 --> 12:42.650 at the wing and numbered air force levels. 12:42.650 --> 12:44.010 You told us through this survey 12:44.010 --> 12:45.590 that we are not always leaning 12:45.590 --> 12:48.790 on your expertise before we make decisions. 12:48.790 --> 12:51.370 This should not be the norm for our staffing functions. 12:51.370 --> 12:53.980 We need your expertise to make smart decisions, 12:53.980 --> 12:56.600 take smart risks, and we're gonna work to ensure 12:56.600 --> 12:59.470 your voices are heard as more of a regular part 12:59.470 --> 13:01.660 of our decision calculus. 13:01.660 --> 13:03.860 Part of how we're gonna do this is by improving 13:03.860 --> 13:06.810 interactions between team members and their interactions 13:06.810 --> 13:09.209 with teams across other functions. 13:09.209 --> 13:11.810 What makes our command agile and innovative 13:11.810 --> 13:14.360 is each of you, and we're missing opportunities 13:14.360 --> 13:16.340 if we're working and communicating 13:16.340 --> 13:18.960 only within our silos of excellence. 13:18.960 --> 13:21.560 I mentioned workload earlier, and you identified it 13:21.560 --> 13:23.860 as an issue in this climate survey. 13:23.860 --> 13:26.760 We have more tasks than we have time available to do them. 13:27.950 --> 13:30.220 What we need to do is take a close look at this issue 13:30.220 --> 13:33.340 to see if we can bring some type of relief to you. 13:33.340 --> 13:36.010 I know the solution to this will be more longer term, 13:36.010 --> 13:37.890 so hang in there while we get to it, 13:37.890 --> 13:39.150 and we'll work with your leadership 13:39.150 --> 13:41.313 to ensure your efforts are prioritized. 13:42.180 --> 13:45.700 Lastly, and I find this bit a little bit ironic, 13:45.700 --> 13:47.500 you told us that we have not done a good job 13:47.500 --> 13:49.220 of letting you know the options available 13:49.220 --> 13:51.070 for teleworking, and taking advantage 13:51.070 --> 13:53.120 of teleworking as a command. 13:53.120 --> 13:55.630 I suspect that our current environment has solved 13:55.630 --> 13:57.540 some of these issues, since most of us 13:57.540 --> 14:00.110 are now teleworking in one way or another. 14:00.110 --> 14:01.310 We'll make sure that we don't lose 14:01.310 --> 14:03.280 these lessons once we've learned them, 14:03.280 --> 14:04.470 and we're gonna continue to use 14:04.470 --> 14:07.150 some of these in normal operations. 14:07.150 --> 14:08.810 The next several slides that we have 14:08.810 --> 14:11.500 will provide you a snapshot of your responses 14:11.500 --> 14:14.690 graphed to give you a better visual of how these responses 14:14.690 --> 14:17.583 compare to the response standards for the Air Force. 14:19.560 --> 14:22.060 In organizational effectiveness, your response 14:22.060 --> 14:25.240 roughly falls within the 78% to 86% range, 14:25.240 --> 14:28.630 which says that our command is in the adequate range. 14:28.630 --> 14:30.390 While the description is not as flattering 14:30.390 --> 14:33.110 as I would like, it tells your command team, 14:33.110 --> 14:35.370 me and the chief, that we're doing pretty good, 14:35.370 --> 14:39.210 with some room for improvement where we can make it. 14:39.210 --> 14:41.510 Nothing's hard broke, that's good feedback, 14:41.510 --> 14:42.760 but we need to do better. 14:43.600 --> 14:46.160 At a 65% favorable response, you told us 14:46.160 --> 14:49.840 that our organizational processes need work as well. 14:49.840 --> 14:52.240 We've asked some smart people to tackle this, 14:52.240 --> 14:54.860 the director of staff is improving the corporate process, 14:54.860 --> 14:58.650 and your feedback will certainly assist in their assessment. 14:58.650 --> 15:01.750 On the equal opportunity and equal employment opportunity 15:01.750 --> 15:04.010 and fair treatment part, you told us that, 15:04.010 --> 15:07.420 again, we're doing okay, but we have some work to do. 15:07.420 --> 15:09.940 Each of the responses in these categories 15:09.940 --> 15:12.540 correlate with an overall adequate grade. 15:12.540 --> 15:17.200 But inclusion at work was our lowest-scoring category here, 15:17.200 --> 15:19.510 and while the score rates adequate, I want to get 15:19.510 --> 15:22.900 ideas from you on how we can improve in these area. 15:22.900 --> 15:25.280 You are a part of the Air Force Reserve family, 15:25.280 --> 15:27.290 and we owe it to you to get this right, 15:27.290 --> 15:30.630 and help everyone feel included, respected, and valued, 15:30.630 --> 15:33.530 especially here at Headquarters Air Force Reserve Command. 15:34.410 --> 15:36.400 At the other end of the spectrum, I'm happy to see 15:36.400 --> 15:38.360 that the favorable responses that we had 15:38.360 --> 15:41.360 for sexual assault retaliation climate. 15:41.360 --> 15:44.400 Sexual harassment has no place in our organization. 15:44.400 --> 15:46.400 If someone feels they have been harassed, 15:46.400 --> 15:48.740 I'm glad to know that the vast majority of you 15:48.740 --> 15:50.760 feel there would be no retaliation 15:50.760 --> 15:53.480 if that individual reported the harassment. 15:53.480 --> 15:56.030 This feeds directly into our last slide, 15:56.030 --> 15:57.850 that shows the responses to questions 15:57.850 --> 16:01.295 about sexual assault prevention and their responses. 16:01.295 --> 16:03.630 I don't wanna gloss over our responses here, 16:03.630 --> 16:05.440 we have some work to increase all of our 16:05.440 --> 16:08.600 sexual assault response reporting knowledge, 16:08.600 --> 16:10.130 but this is a good story. 16:10.130 --> 16:11.950 I expect that our organization is one 16:11.950 --> 16:14.820 where individuals are treated with dignity and respect, 16:14.820 --> 16:16.120 and to know that the majority of you 16:16.120 --> 16:18.630 feel the same way makes me proud. 16:18.630 --> 16:21.220 We'll continue with our efforts in this area. 16:21.220 --> 16:22.870 There will not be a time where we 16:22.870 --> 16:24.450 take our eye off this ball. 16:24.450 --> 16:27.940 It's too important, and failure in this area is a betrayal 16:27.940 --> 16:30.507 to the people I care about most, and that is you. 16:31.850 --> 16:33.300 Thanks for your honest feedback. 16:33.300 --> 16:36.150 It is vitally important to the Headquarters organization. 16:37.080 --> 16:39.090 Now, what are we gonna do about it? 16:39.090 --> 16:40.640 That's the purpose of this slide, 16:40.640 --> 16:43.040 which outlines our action plan. 16:43.040 --> 16:44.950 We'll have sensing sessions to gather more 16:44.950 --> 16:47.500 information on the issues and concerns. 16:47.500 --> 16:49.060 We wanna make sure that we understand 16:49.060 --> 16:51.810 and dig in and really get to the issues 16:51.810 --> 16:53.480 that you've brought to our attention, 16:53.480 --> 16:55.900 so that we can properly address them. 16:55.900 --> 16:57.680 The director of staff has already begun 16:57.680 --> 17:00.290 reviewing some of our organizational processes, 17:00.290 --> 17:02.580 particularly the corporate process. 17:02.580 --> 17:05.140 We have already made some significant improvements, 17:05.140 --> 17:07.410 but there's still some work to be done. 17:07.410 --> 17:10.080 Each director received their individual grades 17:10.080 --> 17:12.730 and has been directed to develop action plans, 17:12.730 --> 17:15.690 to be completed no later than 15 May. 17:15.690 --> 17:19.070 They must then outbrief these slides into actions 17:19.070 --> 17:21.400 and what they're gonna do to address and correct 17:21.400 --> 17:24.840 the concerns within their directorates by the end of May, 17:24.840 --> 17:27.840 and then, of course, execute the improvements 17:27.840 --> 17:30.223 and continually evaluate progress. 17:31.180 --> 17:33.180 And with that, I'm now gonna turn it over 17:33.180 --> 17:35.600 to our command chief and our deputy commander 17:35.600 --> 17:37.650 to share some of their thoughts with you. 17:39.260 --> 17:40.860 - Hello, teammates. 17:40.860 --> 17:43.170 Wow, I sure do miss seeing you all in person, 17:43.170 --> 17:44.760 and I can't wait to be able to see you all 17:44.760 --> 17:46.740 again in your workspaces. 17:46.740 --> 17:48.750 But until then, we'll continue to fight 17:48.750 --> 17:51.730 the good fight using the tools that we have. 17:51.730 --> 17:54.720 Our A6 teammates have been working incredibly hard 17:54.720 --> 17:57.720 to ensure that we stay connected as a workforce. 17:57.720 --> 18:00.380 Recently, they rolled out some additional tools 18:00.380 --> 18:03.130 that should enhance our ability to collaborate. 18:03.130 --> 18:06.030 One of these tools is called Commercial Virtual Remote, 18:06.030 --> 18:08.875 or CVR, also known as Microsoft Teams 18:08.875 --> 18:11.110 for the Department of Defense, 18:11.110 --> 18:12.780 which facilitates collaboration 18:12.780 --> 18:15.870 up to Controlled Unclassified Information, 18:15.870 --> 18:17.520 with some exceptions. 18:17.520 --> 18:20.680 Now, it provides chat, video, and voice conferencing, 18:20.680 --> 18:22.340 and file sharing from both your 18:22.340 --> 18:25.150 personal and government mobile devices. 18:25.150 --> 18:27.560 You should have already received an email with instructions 18:27.560 --> 18:30.150 on how to install the app on your computer. 18:30.150 --> 18:32.250 If you haven't received it, or are having problems 18:32.250 --> 18:35.990 installing the app, please contact your comm focal point. 18:35.990 --> 18:38.460 During these challenging times, I wanna ensure 18:38.460 --> 18:41.240 that COVID-19 does not cause us to lose focus 18:41.240 --> 18:43.540 on our mission of providing combat-ready 18:43.540 --> 18:46.430 forces to fly, fight, and win. 18:46.430 --> 18:49.590 Our adversaries are hoping that we do just that. 18:49.590 --> 18:51.550 With the help of our A6 partners, 18:51.550 --> 18:53.880 we will continue to fulfill our responsibility 18:53.880 --> 18:56.140 of executing the National Defense Strategy 18:56.140 --> 18:58.560 and staying laser-focused on General Scobee's 18:58.560 --> 19:01.540 priorities of prioritizing strategic depth 19:01.540 --> 19:03.920 and accelerating readiness, developing 19:03.920 --> 19:07.370 resilient leaders, and reforming the organization. 19:07.370 --> 19:09.950 Your incredible resiliency and Herculean efforts 19:09.950 --> 19:12.090 during these trying times will ensure 19:12.090 --> 19:14.120 that we all continue to answer our nation's call 19:14.120 --> 19:16.370 whenever and wherever needed. 19:16.370 --> 19:18.140 So thank you for what you do every day, 19:18.140 --> 19:20.310 and I look forward to seeing you all again soon. 19:20.310 --> 19:22.700 So until then, stay safe, and take care 19:22.700 --> 19:24.323 of yourself and your loved ones. 19:26.840 --> 19:28.850 - Let me start by saying thank you. 19:28.850 --> 19:31.230 Thank you for staying with us during this time, 19:31.230 --> 19:33.670 being there for your airmen, and adapting quickly 19:33.670 --> 19:35.870 to this ever-changing landscape. 19:35.870 --> 19:37.920 We're also impressed with the initiative 19:37.920 --> 19:40.230 you've all taken to reach out to your airmen 19:40.230 --> 19:43.230 and stay connected via social media. 19:43.230 --> 19:45.170 The boss and I are also doing the same 19:45.170 --> 19:48.720 by reaching out to enlisted officers and civilians alike 19:48.720 --> 19:52.730 throughout AFRC just to let them know that we care. 19:52.730 --> 19:54.780 The one-on-one feedback and conversations 19:54.780 --> 19:58.470 that we've had with our airmen has been truly amazing. 19:58.470 --> 20:02.470 Also, just a reminder, we listen to your feedback, 20:02.470 --> 20:05.400 and we understand it's important for us to be reachable. 20:05.400 --> 20:07.120 You can always get in touch with us, 20:07.120 --> 20:10.000 whether it's via email or by phone. 20:10.000 --> 20:12.000 Give us a call, reach out to us. 20:12.000 --> 20:15.260 We will listen, and we will get back to you. 20:15.260 --> 20:18.730 This COVID-19 thing has definitely shifted a lot of plans, 20:18.730 --> 20:21.030 but just so you know, we have made plans 20:21.030 --> 20:23.810 for DT boards, EPME, in-residence 20:23.810 --> 20:25.710 and distance learning courses. 20:25.710 --> 20:28.030 We realize that some of those that affect promotions 20:28.030 --> 20:31.620 are PDC courses in our EDEB. 20:31.620 --> 20:33.700 There's a plan in works, we currently have 20:33.700 --> 20:36.820 those things sitting with REP, and we're taking 20:36.820 --> 20:38.560 a careful look at 'em and we're gonna do 20:38.560 --> 20:41.670 what's best to take care of our airmen. 20:41.670 --> 20:44.370 This can be a difficult time for many of you out there. 20:44.370 --> 20:46.780 Make sure you maintain high-quality connections, 20:46.780 --> 20:48.040 even virtually. 20:48.040 --> 20:51.290 Use social media technology at your disposal. 20:51.290 --> 20:55.150 Practice social distancing, but stay connected. 20:55.150 --> 20:57.010 Manage stress and fear. 20:57.010 --> 20:58.450 Stay informed. 20:58.450 --> 21:02.480 CDC, AFRC, Air Force websites and PA guidance 21:02.480 --> 21:05.250 are just a few resources at your disposal. 21:05.250 --> 21:06.900 Make sure you maintain a physical 21:06.900 --> 21:09.070 health and fitness regimen. 21:09.070 --> 21:10.498 Get help if you need it. 21:10.498 --> 21:11.860 This is not the time to put your 21:11.860 --> 21:13.270 mental health on the back burner. 21:13.270 --> 21:14.880 We need you in the fight. 21:14.880 --> 21:18.520 Develop some new habits, or reinforce some old ones. 21:18.520 --> 21:21.600 I recently shared my 20-minutes-a-day routine 21:21.600 --> 21:24.170 of silence, thanks, self-affirmation, 21:24.170 --> 21:26.920 and focus, which helps me. 21:26.920 --> 21:29.670 You use whatever works for you. 21:29.670 --> 21:33.283 Again, thank you for what you do, and stay safe. 21:34.740 --> 21:37.690 - Thanks, my teammates, Chief White and General Flournoy. 21:37.690 --> 21:40.820 In fact, this is General Flournoy's last commander's call. 21:40.820 --> 21:42.870 He is set to retire in July. 21:42.870 --> 21:45.410 Jay, I have a lot of things to say about you, 21:45.410 --> 21:47.180 but I'll save that for another time 21:47.180 --> 21:49.150 where I can properly roast you. 21:49.150 --> 21:50.870 For now, thank you for all you've done 21:50.870 --> 21:52.800 for this command and its people. 21:52.800 --> 21:54.150 We will certainly miss you. 21:55.410 --> 21:58.680 Now I wanna leave you all with a couple of thoughts. 21:58.680 --> 22:00.700 The resiliency and the personal wellness 22:00.700 --> 22:02.990 of all our Air Force Reserve airmen 22:02.990 --> 22:04.950 is extremely important to me. 22:04.950 --> 22:09.020 This includes RB status, active duty, AGRs, ARTs, 22:09.020 --> 22:11.610 traditional reservists, IMAs, contractors, 22:11.610 --> 22:14.930 our great civilians, and all of our families. 22:14.930 --> 22:17.360 The current crisis requires the Air Force Reserve 22:17.360 --> 22:19.460 to be flexible and agile. 22:19.460 --> 22:21.060 We must stay the course. 22:21.060 --> 22:23.580 It is our responsibility to stay healthy 22:23.580 --> 22:26.620 and mitigate the spread of this virus. 22:26.620 --> 22:31.050 We'll overcome the challenges of COVID-19 because of you. 22:31.050 --> 22:33.820 You, you ensure our airmen have everything 22:33.820 --> 22:37.500 they need to do their job, and you ensure 22:37.500 --> 22:40.140 that our airmen can generate combat power. 22:40.140 --> 22:44.050 They can't do it without you, without your help. 22:44.050 --> 22:46.600 You, each and every one of you, 22:46.600 --> 22:49.010 are making a difference right now. 22:49.010 --> 22:51.140 I gotta tell you, I'm proud to walk into 22:51.140 --> 22:53.830 our Headquarters building every day I'm here, 22:53.830 --> 22:57.060 because I get to work with each and every one of you. 22:57.060 --> 22:58.930 There's no organization I would rather 22:58.930 --> 23:01.560 be part of than the Air Force Reserve. 23:01.560 --> 23:03.330 Thanks for what you do every day, 23:03.330 --> 23:06.110 for our nation and for our airmen. 23:06.110 --> 23:09.100 Take care of yourself, take care of each other, 23:09.100 --> 23:13.993 stay connected, stay informed, stay safe, and stay ready. 23:14.960 --> 23:17.400 I'll close by leaving you with this. 23:17.400 --> 23:20.480 The following video is of our citizen airmen, 23:20.480 --> 23:22.910 heroes in action, who are taking care 23:22.910 --> 23:25.270 of Americans right now. 23:25.270 --> 23:27.773 This video is why we do what we do. 23:28.680 --> 23:31.010 You enable this to happen. 23:31.010 --> 23:32.780 You are making a difference. 23:39.258 --> 23:41.841 (upbeat music) 23:44.490 --> 23:46.400 - My name is Captain Sherwood. 23:46.400 --> 23:49.950 I'm from Naval Air Station Joint Reserve Base Fort Worth. 23:49.950 --> 23:51.340 And I'm extremely proud to be part 23:51.340 --> 23:55.270 of the 301st MDS here to support the Northern Command 23:55.270 --> 23:57.920 as we take on the coronavirus here in New York City. 23:57.920 --> 24:00.300 - Our day-to-day activities here thus far, 24:00.300 --> 24:02.320 being one of the staff attending physicians 24:02.320 --> 24:05.360 in the Lincoln Medical Center, and there, 24:05.360 --> 24:08.560 we take care of a variety of patients, 24:08.560 --> 24:10.780 but particularly the patients suffering 24:10.780 --> 24:13.100 from the COVID-19 disease. 24:13.100 --> 24:16.640 - One of the most challenged hospitals, 24:16.640 --> 24:19.460 which is in the Bronx, at Lincoln hospital, 24:19.460 --> 24:22.960 they have been working tirelessly in this epidemic, 24:22.960 --> 24:27.400 and I am supporting the medicine residents 24:27.400 --> 24:28.450 where they're taking care of some 24:28.450 --> 24:30.060 of the sickest of the sick. 24:30.060 --> 24:34.570 - My day-to-day is mostly spent working a 12-hour shift. 24:34.570 --> 24:38.690 Our team is working four 12-hour shifts per week currently, 24:38.690 --> 24:41.290 and these shifts involve being assigned 24:41.290 --> 24:44.750 to teams within the hospital, civilian teams, 24:44.750 --> 24:48.830 and also floors, whereby we assist the existing 24:48.830 --> 24:51.410 civilian medical teams at Lincoln hospital, 24:51.410 --> 24:54.310 doctors, nurses, respiratory therapists. 24:54.310 --> 24:59.020 - I was mobilized in a matter of 28 hours, 24:59.020 --> 25:02.830 from call to being on a C-5 to get here. 25:02.830 --> 25:05.350 It is historic as well as, of course, 25:05.350 --> 25:07.810 we always get into the medical or nursing fields 25:07.810 --> 25:10.510 in order to help our patients, and this is where 25:10.510 --> 25:12.810 the greatest need in the country was to help our patients. 25:12.810 --> 25:16.500 - The hospitals really are appreciative of us being here. 25:16.500 --> 25:18.540 I think this is a very unique opportunity, 25:18.540 --> 25:20.190 as a reservist, to come in and actually 25:20.190 --> 25:21.550 work in the civilian sector. 25:21.550 --> 25:23.350 It's a little bit different for active-duty people, 25:23.350 --> 25:25.760 because they normally work in active-duty hospitals. 25:25.760 --> 25:26.700 This is very different. 25:26.700 --> 25:29.730 Our civilian lives are civilian, so we get to bring 25:29.730 --> 25:32.680 our Air Force training and our Air Force attitude 25:32.680 --> 25:34.560 into these civilian hospitals. 25:34.560 --> 25:36.440 That really helps pick up the mood, 25:36.440 --> 25:39.010 because they're pretty tired here, and-- 25:39.010 --> 25:41.751 - I think what we're seeing is amazing camaraderie. 25:41.751 --> 25:45.270 There's obviously DOD here, there are civilians, 25:45.270 --> 25:47.960 contractors, as well as the staff 25:47.960 --> 25:49.870 that live here in New York, all working together 25:49.870 --> 25:51.330 for the common thing, to take care 25:51.330 --> 25:53.733 of everybody, which is amazing to see. 25:55.000 --> 25:57.140 In all of the madness that is what's going on 25:57.140 --> 25:58.490 with the coronavirus, it is good to see 25:58.490 --> 26:00.780 that people are coming together to fight this thing. 26:00.780 --> 26:03.270 - At the hospital, the staff were very, 26:03.270 --> 26:04.680 very welcoming to us. 26:04.680 --> 26:06.730 Everybody that I've come in contact with 26:06.730 --> 26:08.880 has just thanked us for being there. 26:08.880 --> 26:11.220 The patients I've interacted with, once we tell 'em 26:11.220 --> 26:14.413 who we are, they're very thankful as well. 26:15.940 --> 26:18.260 It's just been just this overwhelming 26:18.260 --> 26:19.718 support from everybody. 26:19.718 --> 26:21.520 - Yeah, my thoughts go out to these families 26:21.520 --> 26:23.540 that are here in New York. 26:23.540 --> 26:27.690 What I'm seeing at the hospital, this is a war 26:27.690 --> 26:28.910 that they're having to fight. 26:28.910 --> 26:32.000 - So I volunteered for this opportunity because 26:32.000 --> 26:35.740 it makes me extremely proud to be able to serve 26:35.740 --> 26:38.270 my fellow countrymen in New York City. 26:38.270 --> 26:40.630 It also makes me proud to be an airman 26:40.630 --> 26:42.830 and to serve beside my brothers and sisters. 26:43.860 --> 26:46.810 - I volunteered to come here because whenever 26:46.810 --> 26:49.060 I look back on this time 20 years from now, 26:49.060 --> 26:50.890 I want to be able to say that I stood up 26:50.890 --> 26:53.050 and I did something, I rose to the occasion 26:53.050 --> 26:54.450 whenever the challenge came. 26:55.815 --> 26:58.600 I love America and I love the people of this country, 26:58.600 --> 27:00.970 and I want to support them in the crime of crisis. 27:00.970 --> 27:02.560 - We normally play a supportive role, 27:02.560 --> 27:04.470 so it's like the entire military infrastructure 27:04.470 --> 27:05.730 is (chuckles) now playing a supportive role 27:05.730 --> 27:09.370 for the medical side, which is incredibly unique, 27:09.370 --> 27:12.800 but I think it was an easy decision to come here, 27:12.800 --> 27:15.680 with fellow Americans being affected, 27:15.680 --> 27:17.160 our own country and homeland. 27:17.160 --> 27:18.020 - I volunteered 27:23.262 --> 27:24.429 for my family. 27:26.060 --> 27:28.980 We don't want this to spread, and our community 27:28.980 --> 27:30.723 is everybody, and we have to make sure 27:30.723 --> 27:32.860 that we take care of our neighbors, 27:32.860 --> 27:34.640 and that includes other states. 27:34.640 --> 27:38.210 - Every day, as I follow the numbers and see 27:38.210 --> 27:43.210 the curve's coming down, it's a huge boost. 27:44.900 --> 27:48.100 And now it looks like, you can feel it on the ward, 27:48.100 --> 27:49.260 you can feel it in the hospital, 27:49.260 --> 27:51.483 that people are getting better. 27:53.086 --> 27:54.630 (boom) - Kill the virus. 27:54.630 --> 27:56.230 - Kill the virus. 27:56.230 --> 27:57.670 - Kill the virus. 27:57.670 --> 27:58.850 - Kill the virus. 27:58.850 --> 27:59.961 We'll beat this together. 27:59.961 --> 28:01.878 (boom)