WEBVTT 00:00.729 --> 00:03.229 (quiet music) 00:05.960 --> 00:08.260 - So the HEART team seeks to improve readiness 00:08.260 --> 00:10.470 by focusing on the individual's health and wellness 00:10.470 --> 00:12.863 to get combat readiness fully mission capable. 00:14.170 --> 00:16.190 Providing a treatment space allows members 00:16.190 --> 00:17.550 to be seen while on their shift, 00:17.550 --> 00:19.440 making it more likely that they will seek care 00:19.440 --> 00:21.730 immediately after an injury 00:21.730 --> 00:23.870 and minimizing the chance that it will happen 00:23.870 --> 00:26.443 or impact their ability to perform work duties. 00:27.610 --> 00:30.160 Same-day availability ensures that flight line personnel 00:30.160 --> 00:32.370 are seen an average of five days sooner 00:32.370 --> 00:35.180 than an appointment would be available at the main clinic. 00:35.180 --> 00:37.360 Physical therapy is also able to coordinate closely 00:37.360 --> 00:38.720 with flight line medicine 00:38.720 --> 00:41.000 so that the air crew has same-day access 00:41.000 --> 00:44.240 to treatment options that can have immediate results, 00:44.240 --> 00:46.660 which does not require a formal DNIF. 00:46.660 --> 00:47.760 This significantly decreases 00:47.760 --> 00:49.610 possible impact on the flying schedule 00:49.610 --> 00:52.560 and has resulted in only one musculoskeletal DNIF 00:52.560 --> 00:53.870 in the past six months. 00:53.870 --> 00:55.470 The HEART team works with those exposed 00:55.470 --> 00:57.620 to the rigors of military aviation. 00:57.620 --> 01:00.290 This proof of concept has created trust 01:00.290 --> 01:02.390 and compassionate care for our war fighters 01:02.390 --> 01:03.550 to focus on the mission, 01:03.550 --> 01:06.860 and has overall increased resiliency for combat stress, 01:06.860 --> 01:09.830 decreased air medical evacuations, 01:09.830 --> 01:13.750 has actually increased our I&R rates to 100% 01:13.750 --> 01:15.030 and decreased long-term DNIFs, 01:15.030 --> 01:16.963 ensuring medically ready airmen. 01:19.520 --> 01:22.020 - I think having the HEART clinic out here enables them 01:22.020 --> 01:24.810 to do that in a much more private way, I think, 01:24.810 --> 01:26.720 so that they're not walking through the LSA 01:26.720 --> 01:28.800 when maybe they wouldn't normally do. 01:28.800 --> 01:31.630 So it gives us a little bit of ability 01:31.630 --> 01:34.630 to help the maintainers get the help they need 01:34.630 --> 01:37.000 while not feeling embarrassed about it. 01:37.000 --> 01:39.400 Again, stigma is something that is 01:39.400 --> 01:40.610 very difficult to overcome, 01:40.610 --> 01:43.200 especially with the proud set of workforce 01:43.200 --> 01:44.430 that the maintainers have. 01:44.430 --> 01:47.370 So I think it's a great resource to have 01:47.370 --> 01:49.210 in the place that it's at. 01:49.210 --> 01:52.720 It's here enabling both workforce management 01:52.720 --> 01:55.780 combat capability and just the resiliency that we need 01:55.780 --> 01:58.663 to make sure that we can do this mission literally forever. 02:01.290 --> 02:02.890 - So what I've seen from the HEART clinic, 02:02.890 --> 02:05.340 when we deployed here in October, 02:05.340 --> 02:08.410 it's the first experience for our squadron to see that. 02:08.410 --> 02:11.370 But what I've seen is a DNIF rate that's less than 1% 02:11.370 --> 02:13.800 for a squadron of over 315 personnel. 02:13.800 --> 02:14.770 And that's definitely better than 02:14.770 --> 02:17.340 something I've ever seen before, even at home station. 02:17.340 --> 02:19.490 So again, it really gives us the ability 02:19.490 --> 02:23.570 to get our airmen seen for whatever needs they have 02:23.570 --> 02:27.000 and then puts them back and they return to service faster. 02:27.000 --> 02:29.410 - So our Chief of Staff of the Air Force, General Goldfein, 02:29.410 --> 02:31.930 has said his number one priority is readiness. 02:31.930 --> 02:34.670 And morale and readiness are inextricably linked. 02:34.670 --> 02:37.530 Where readiness is highest, morale is highest. 02:37.530 --> 02:39.220 This is operational medicine. 02:39.220 --> 02:41.820 The HEART clinic's operational medicine at its finest. 02:41.820 --> 02:44.670 This is how we connect and bring medics to the fight 02:44.670 --> 02:46.240 and take care of the war fighters. 02:46.240 --> 02:47.563 This is how we do it.