WEBVTT

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(light music)

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- Hello and welcome to
this week's edition of

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Atsugi All Stars.

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I'm Captain Lloyd Mack

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and this week's Atsugi All
Star is 82 AW Ryan Wilson.

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He's a apart of Carrier Airwing Five's

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Atsugi Beach Detachment.

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He's been with us since December 8, 2015.

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He's been in the Navy for six years.

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His job description includes
being the Detachment LPO,

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where he leads 12
Detachment personnel who are

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responsible for supporting
CNIC facilities projects,

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government vehicles, and
the physical security

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and monitoring of Carrier
Airwing Five's secure facilities.

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His previous duty station
includes FRC Southwest in

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San Diego, California.

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His hobbies and special
interests include hiking,

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running, and spending time
with his wife and daughter.

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His division officer had the
following comments to say,

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"Petty Officer Wilson is without a doubt,

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"a highly motivated sailor
who exhibits the highest

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"degree of professionalism
in accomplishing

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"all tasks assigned.

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"He is a team player and
role model with outstanding

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"technical knowledge and skills,

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"hand picked to run my Beach Detachment.

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"Fiercely competitive and a firm supporter

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"of by the book safe maintenance.

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"His unwavering dedication
to duty has benefited

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"Beach Detachment and
Carrier Airwing Five to gain

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"three more forklift operators,

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"increasing production efforts and

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"reducing maintenance backlogs by 20%.

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"He has displayed maturity
in making the right

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"decisions doing maintenance by the book

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"and is performing at the
level way above his peers.

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"Petty Officer Wilson's performance,

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"total commitment to excellence,

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"and leadership savvy
drove Atsugi Beach Det. and

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"Carrier Airwing Five to achieve enhanced

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"efficiency and unparalleled success.

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"He is most deserving
for being this week's

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"Atsugi All Star."

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Congratulations and (speaks
in foreign language).

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Now for some bravo zulus.

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- Yes sir.

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The first bravo zulu
goes out to Americable.

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"After calling Yakuza tech support,

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"my issues were not resolved.

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"I realized I had not
given Atsugi Americable

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"an opportunity to help me.

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"So when I went to see
them this afternoon,

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"I was very glad I did.

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"When I arrived I explained
the issue I was having

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"and the length of time
I had been having it.

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"Miss Kareem dialed
the office to set up an

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"appointment for an
in-house visit tech for the

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"same day at 15 hundred.

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"While Ms. Victoria and
Ms. Wanesha, excuse me,

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"took down all the required information.

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"A very good experience with these

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"three Americable employees.

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"My ice comment went
from negative to positive

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"with one visit to our
Atsugi Americable office.

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"Keep up the good work and a bravo zulu."

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- Yeah sometimes it just
takes going to see the people.

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- That's it, sir.

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- Our next bravo zulu goes out to

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the Children Development Center.

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"A big thank you to the CDC staff for

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"welcoming me as a volunteer
and to help me complete

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"my child development
associate certification.

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"The director and staff
allowed me to contribute

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"hours to serve the
children in the classrooms

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"and trainer, Ms. Juron,
guided me through the process.

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"I'm so thankful for all of her support."

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- Yeah they are wonderful people.

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- Yep.

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- Our next bravo zulu
goes out to McDonald's.

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"I'd like to say how nice and amazing the

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"staff are here.

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"No matter when we come in,

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"the employees are always in great spirits

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"and doing a great job.

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"So thank you very much."

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- Alright, Mickey D's.

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- Yeah, Mickey D's.

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- I got another one for the
Child Development Center.

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- Yes sir.

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- "We love the CDC.

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"Our daughter loves
everyone there and they

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give her such great care and love.

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"I was very worried
about putting my daughter

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"in child care in general,

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"but the staff relieved my anxiety

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"and I can never picture my
daughter in any other care.

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"Ms. Reese, Ms. May, Ms. Nori, Ms. Offee,

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"Ms. Christina, and Ms. Yuri are amazing.

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"Our daughter loves all
of them and has a huge

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"smile every time she sees them.

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"Because of the time and
energy they spend teaching her,

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"she is leaps and bounds ahead
of other children her age.

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"They are like family to
us and we love them dearly.

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"Everyone is so professional
and I feel my child

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"is 100% safe with all the staff members."

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- Very nice.

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That's great.

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And the next bravo zulu
goes out to the PSD over

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at the ID lab.

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"This is in regard to the
ID lab located in PSD.

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"Last year I submitted my
first and only ice comment

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"because of a very negative
experience I had at

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"this same ID lab.

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"Today's experience was 100% different.

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"I was met with attentive
staff and my wait was

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"not long, even despite
the appointment schedule

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"while I came in.

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"The civilian female
that assisted me was very

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"helpful and actually
seemed to enjoy her job.

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"I am very happy to see
that things have turned

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"around in the ID lab."

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So BZ goes to the ID lab.

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- Yeah, I think it's pretty good that,

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you know, we did get
some extra personnel over

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at PSD, so that helps out.
- We did, yes sir.

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- Alright, and our final
BZ, again for the CDC.

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- Alright.

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- "I cannot begin to thank the CDC enough

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"for all that they have
done for my daughter.

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"To every CDC teacher and
staff, all of you have

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"made out time at the CDC amazing.

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"I don't think I will
ever find any care center

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"who will care for my
child the way they have.

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"I cannot thank them enough for the love,

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"kindness, compassion, education,

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"and attention they have given her.

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"I truly hope they know
how much they mean to us."

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- That's great.

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- Alright, well I think
the CDC rounded up some

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pretty good Bzs.

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- Yes sir.

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- And wanna say
congratulations to all the BZs,

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it sounds like we're moving
in the right direction

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in customer service.

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- Yes sir.

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I think so sir.

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- Alright, well that's
it for our BZs this week.

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So I wish you all the
best and we'll see you

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next time.

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(light music)