WEBVTT

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(regal trumpet blasts)

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- We've had complaints from
security forces, flyers,

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and maintainers about not
being able to order meals

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due to the mission coming first.

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The current fly meal ordering process

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is time consuming and
government system reliant

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with a single point of failure.

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Our proposed solution is an idea UFA

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has already begun to implement,

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Virtual Meal Ordering or VMO for short.

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We've purchased a basic,

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one size fits all subscription service

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from the company Imenu 360
to create our VMO system,

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which includes an administrative tablet

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for order management and
receipt printing device

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for a 300 dollar set up
and annual cost of 1700.

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The product allows both ESM

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and VS customers access flight
meal order anytime, anywhere,

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on any device.

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There's no longer a
single point of failure,

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if the government email is down

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or the member does not have access.

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Some are initial resource efforts,

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there are over 36 bases that support

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flight meal ordering programs

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and would have interest
in implementing VMO.

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Because the system has
streamlined our kitchen operations

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and improved customer service,

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we recommend further developing the system

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by purchasing a customized platform

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to run VMO more effectively Airforce wide.

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Why wait two years to implement the system

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when instituting VMO right now,

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would endear to customer needs,

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and save many hours,
annually, across the Airforce

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that could be invested
back into the mission.