WEBVTT

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- [Dean] When it comes to making household repairs,

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one of two things can happen.

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Doing it yourself or calling a professional.

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Misawa Air Base is home to professionals who

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specialize in making house calls.

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- Because we are all civilian crew,

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it lets us focus more on the work side where

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they have a lot of experience.

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Again, some of these guys have been doing it 30 years.

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So because of that, they are able to

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complete work orders faster.

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Last year they completed 5,500 work order tasks.

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That saves us money for not having to waste time.

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- [Dean] Making repairs isn't their only job, though.

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These maintainers need to get creative to make

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different systems work together.

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- Another part, too, is trying to get some of the

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Japanese products to be compatible

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with our American products.

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They come up with different ways to make sure

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they work together as best as they can.

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- [Dean] Before families move into housing,

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each residence goes through an intensive maintenance period

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and housing maintenance tries to keep as

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many repairs in house as possible.

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Petty Officer Dean Cates, Misawa Air Base, Japan.