WEBVTT

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- This area is Fisher Lake.

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^It was a prime subdivision, it is part of the ecosystem

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on the Russian River, east fork of the Russian River.

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Very tight knit community, it was home to a lot of families.

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Everybody here was very close.

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When the fire happened, everybody knocked on

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each other's doors, making sure that everybody was up,

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making sure that everybody was out, it was fast-paced.

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We've embraced, the crew of engineers

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in my office have embraced this community.

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We've kinda taken them under our wing and made sure that

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they understood the process from beginning to end.

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We never let them feel like they were left out.

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We worked with these landowners from the get-go

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explaining the process, how it was all gonna go.

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We've got them to completion,

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all but three homes here in this subdivision.

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We have these three now to do.

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Frank, cross the street, he stayed through the fire.

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We've all, you know, been in awe over his story.

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Listen to it time and time again.

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Steve, on the corner, he's now got his trailer up.

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He's moving forward, path forward.

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Dee, she was down the street, she escaped out in

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just her nightie, in the middle of the night,

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scared to death, little English woman.

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We've taken her and protected her and made sure that

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she has what she needs, her side is clean,

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she understands path forward.

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The little elderly couple that we're gonna just

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start to do their home here shortly.

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They've been out here and their concerns are our concerns.

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It's just our sense of being able to be,

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feel what they're feeling and give them

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some kind of relief that their new normal is coming.

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Their prior normal is gone.

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These homeowners have been devastated and

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we're here to try to get them in that transitional area

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and help them find their new normal.