WEBVTT 00:00.040 --> 00:02.620 a first start . Thank you for a couple 00:02.620 --> 00:04.620 of things . Number one is the goose 00:04.620 --> 00:06.731 bumps you just gave me because that's 00:06.731 --> 00:09.450 just one small indicator of of the 00:09.450 --> 00:11.617 dedicated professionals are number one 00:11.617 --> 00:13.672 and you're on the it's gonna be that 00:13.672 --> 00:15.783 you're watching this on tv number two 00:15.783 --> 00:17.894 that that you were offensively minded 00:17.894 --> 00:17.460 enough to go ahead and call and say , 00:17.470 --> 00:19.748 hey , we can go ahead and address that . 00:19.748 --> 00:21.803 And while you're on I want to make a 00:21.803 --> 00:24.026 plug for everything that you've done to 00:24.026 --> 00:26.137 go ahead and just manifest manifest , 00:26.137 --> 00:26.060 cultivating the minds of our newest 00:26.060 --> 00:28.227 soldiers and their family members when 00:28.227 --> 00:30.449 they get here . That this is indeed the 00:30.449 --> 00:32.616 great place . So brother , here's what 00:32.616 --> 00:34.838 I tell you is uh , you saw a major felt 00:34.838 --> 00:36.949 go ahead and close and wanted to talk 00:36.949 --> 00:36.450 to your commander , legislators can be 00:36.450 --> 00:38.783 lay out the list of conceivable options . 00:38.783 --> 00:40.728 But you know , one of the things I 00:40.728 --> 00:42.839 wrote down is you know , we had a USo 00:42.839 --> 00:44.839 there and you're right just knowing 00:44.839 --> 00:44.340 that they're down there is half the 00:44.340 --> 00:46.396 battle and maybe we need to put some 00:46.396 --> 00:48.562 signs that go ahead and prompt such as 00:48.562 --> 00:50.784 you've done over at the airport at Fort 00:50.784 --> 00:52.784 Hood , Killeen Regional Airport . I 00:52.784 --> 00:52.610 mean it's hard to come in there and not 00:52.610 --> 00:54.610 realize that . Well this is where I 00:54.610 --> 00:56.610 need to go . These are the people I 00:56.610 --> 00:58.832 need to call and so on . But we'll talk 00:58.832 --> 00:58.260 but thank you very much for that top . 00:58.810 --> 01:02.360 No problem . God Bush , you too . 01:02.740 --> 01:04.860 Alright . That brings up a topic for 01:04.860 --> 01:07.082 the larger community . Remember this is 01:07.082 --> 01:09.304 a conversation with the community every 01:09.304 --> 01:11.471 Wednesday at 1500 commander major side 01:11.471 --> 01:13.638 told and I greet every newcomer to the 01:13.638 --> 01:15.749 installation . We welcome them to the 01:15.749 --> 01:17.638 great place and by golly it's the 01:17.638 --> 01:19.749 highlight of our week . Normally it's 01:19.749 --> 01:21.804 about 350 newcomers and some of them 01:21.804 --> 01:23.971 bring their families and we talked , I 01:23.971 --> 01:26.193 talk some major societal talks and then 01:26.193 --> 01:28.249 we have a party together and we just 01:28.249 --> 01:30.360 make them feel welcome and I'd invite 01:30.360 --> 01:32.416 the community to come participate in 01:32.416 --> 01:32.250 those welcome . That's so important . 01:32.340 --> 01:34.507 You all know what it was like when you 01:34.507 --> 01:36.729 came to the great place . This place is 01:36.729 --> 01:38.507 intimidating . It's the largest 01:38.507 --> 01:38.300 installation in the free world . 01:38.310 --> 01:40.254 Remember what it was like when you 01:40.254 --> 01:42.421 first got here and you look around say 01:42.421 --> 01:44.477 man it's a big place . So what we're 01:44.477 --> 01:46.310 trying to do is work replacement 01:46.310 --> 01:48.421 operations and receptors operations . 01:48.421 --> 01:50.421 So people truly feel welcome to the 01:50.421 --> 01:52.421 great place and we'd like you to be 01:52.421 --> 01:52.290 part of that . So thanks and again , 01:52.300 --> 01:54.356 top thanks . I mean this is the year 01:54.356 --> 01:56.467 the non commissioned officer Candidly 01:56.467 --> 01:58.467 every year I've been in the army 31 01:58.467 --> 02:00.578 years in my mind has been the year of 02:00.578 --> 02:00.270 the non commissioned officer . 02:00.330 --> 02:02.108 Everything that happens on this 02:02.108 --> 02:04.219 installation is a result of the great 02:04.219 --> 02:06.274 noncommissioned officer . We got the 02:06.274 --> 02:08.441 backbone of our army , the backbone of 02:08.441 --> 02:10.663 our core and we're just blessed to have 02:10.663 --> 02:09.570 you on the team . God bless you . 02:09.580 --> 02:13.460 Thanks And Line three Please . Um Hi . 02:13.460 --> 02:15.750 Yes . Um I love how Darnell is being 02:15.750 --> 02:17.806 run but I couldn't help but notice . 02:17.806 --> 02:19.861 The one thing is that a lot of times 02:19.861 --> 02:22.028 it's hard to find parking there and it 02:22.028 --> 02:24.139 seems like a minor issue but that can 02:24.139 --> 02:26.306 slow people down and make it harder to 02:26.306 --> 02:28.306 get to their appointments on time , 02:28.306 --> 02:27.830 which then flows doctors down . So I 02:27.830 --> 02:30.040 was just wondering are there any talks 02:30.040 --> 02:32.207 of anything being done to increase the 02:32.207 --> 02:36.070 parking ? Um It's a tremendous 02:36.070 --> 02:38.070 question and you're right , parking 02:38.070 --> 02:40.014 continues to be challenging for us 02:40.020 --> 02:42.490 right now there's not a plan to build a 02:42.490 --> 02:44.712 new parking lot . However , what I will 02:44.712 --> 02:47.260 say there certainly is movement afoot 02:47.270 --> 02:49.950 and uh General Hinch and I are engaged 02:49.960 --> 02:53.510 in uh in the knife fight to bring more 02:53.510 --> 02:55.600 construction dollars here to build a 02:55.600 --> 02:59.460 new facility . Um you know , A brand 02:59.460 --> 03:02.050 new facility total some $803 million . 03:02.060 --> 03:04.060 Phase one , maybe some $600 million 03:04.060 --> 03:06.060 dollars if in fact that comes to 03:06.060 --> 03:08.280 fruition . And we are engaged on this 03:08.280 --> 03:11.510 battle almost daily . Uh you have 03:11.510 --> 03:14.020 increased parking for that facility . 03:14.020 --> 03:17.710 So Yes sir , I apologize and 03:17.980 --> 03:19.758 and at the leisure of the corps 03:19.758 --> 03:21.924 commander , there are two things which 03:21.924 --> 03:23.813 are being done that that might be 03:23.813 --> 03:25.813 trance relatively transparent . The 03:25.813 --> 03:27.813 first one is the warrior transition 03:27.813 --> 03:29.980 unit has opened up some administrative 03:29.980 --> 03:29.950 buildings over there and that has 03:29.950 --> 03:32.117 further exacerbated and compounded the 03:32.117 --> 03:34.061 problem is that relates to parking 03:34.061 --> 03:36.061 break , but on the other side , the 03:36.061 --> 03:38.172 corps commander just this evening has 03:38.172 --> 03:39.894 said that we will go ahead and 03:39.894 --> 03:41.839 establish additional parking to go 03:41.839 --> 03:41.170 ahead and alleviate some of the burden 03:41.170 --> 03:43.170 as it relates to the administrative 03:43.170 --> 03:45.337 staff . The troopers that are assigned 03:45.337 --> 03:47.448 to the same on the east side of those 03:47.448 --> 03:49.503 administrative spaces . So the first 03:49.503 --> 03:51.726 one is ma'am , I think there is help on 03:51.726 --> 03:51.420 the way and we're gonna realize it 03:51.420 --> 03:53.470 relatively quickly . But the corps 03:53.470 --> 03:55.470 commander of the garrison Commander 03:55.470 --> 03:57.637 just spoke about it this evening . The 03:57.637 --> 03:59.581 other thing is is for those of you 03:59.581 --> 03:59.200 don't know it out there . We have 03:59.200 --> 04:01.270 initiated us coming and after duty 04:01.270 --> 04:03.530 hours shuttle and all the universe 04:03.530 --> 04:05.586 committee and there are units or the 04:05.586 --> 04:08.090 vast majority of the units have uh TMP 04:08.090 --> 04:10.220 dollars transfers can be civilian 04:10.220 --> 04:12.331 leased vehicles that were encouraging 04:12.331 --> 04:14.553 them to go ahead and use to greater are 04:14.553 --> 04:16.498 to a greater frequency . So we can 04:16.498 --> 04:18.553 further mitigate the number of folks 04:18.553 --> 04:20.720 that decided to go ahead and come down 04:20.720 --> 04:20.370 there and park so that our off post 04:20.370 --> 04:22.592 personnel , our families and it's gonna 04:22.592 --> 04:24.814 be the spouses and the Children so they 04:24.814 --> 04:26.870 can go ahead and capitalise on those 04:26.870 --> 04:28.759 remaining spaces . So I hope that 04:28.759 --> 04:31.250 address is part of the issue . We we 04:31.250 --> 04:33.306 acknowledge we got a parking problem 04:33.306 --> 04:35.472 and we are indeed allocating resources 04:35.472 --> 04:37.694 to address the problem . Castro's point 04:37.694 --> 04:39.920 about reconstitution , recapitalization 04:39.920 --> 04:42.680 of hospital is a great $0.803 million . 04:42.680 --> 04:44.600 So eventually we'll have a great 04:44.600 --> 04:46.822 medical center . It's got all the right 04:46.822 --> 04:48.933 stuff to include adequate parking and 04:48.933 --> 04:51.156 it doesn't matter if you're the general 04:51.156 --> 04:53.322 astarte major or the spouse parking is 04:53.322 --> 04:55.489 a problem not just at the hospital but 04:55.489 --> 04:55.280 across the installation . Just know we 04:55.280 --> 04:57.336 acknowledge a problem . And by golly 04:57.336 --> 04:59.280 we're working to fix it . We got a 04:59.280 --> 05:02.790 caller on line six please . Hi I was 05:02.800 --> 05:05.560 wondering why you can't call in 05:05.560 --> 05:07.440 prescriptions to Darnell or your 05:07.450 --> 05:10.560 physician can call 05:11.540 --> 05:15.370 um ma'am . I'm 05:15.370 --> 05:17.620 not exactly sure my initial response 05:17.620 --> 05:20.000 would be because we can't necessarily 05:20.010 --> 05:23.110 verify who that is on the phone . But 05:23.110 --> 05:25.520 what I can say though while that will 05:25.520 --> 05:27.742 be a problem , if you are enrolled with 05:27.742 --> 05:29.798 Tricker online you can go to trigger 05:29.798 --> 05:31.853 online and there in fact is a refill 05:31.853 --> 05:34.076 option there and you can put the refill 05:34.076 --> 05:36.242 in right there and pick it up right at 05:36.242 --> 05:38.409 the hospital man . All right well what 05:38.409 --> 05:40.520 the problem is that I have cancer and 05:40.520 --> 05:42.687 my oncologist , my cardiologist all of 05:42.687 --> 05:44.687 them are like round rock . Often in 05:44.687 --> 05:47.060 places like that . And sometimes when 05:47.060 --> 05:49.460 they change the medicine you know it 05:49.470 --> 05:51.780 has to be called into either walmart or 05:51.780 --> 05:54.560 Walgreens . And if it's a new medicine 05:54.940 --> 05:57.770 Then you have to pay the $22 instead of 05:57.780 --> 06:00.470 the generic price and you know trying 06:00.470 --> 06:02.390 to support a family of four on a 06:02.400 --> 06:04.500 specialist pay you know a couple of 06:04.500 --> 06:07.110 times will push you over the edge of 06:07.120 --> 06:10.270 not being able to get a generic Okay 06:10.280 --> 06:12.650 ma'am . I'll tell you , are you a prime 06:12.650 --> 06:15.920 beneficiary ? What your prime 06:15.920 --> 06:18.630 beneficiary ? Uh huh . Okay . Why don't 06:18.630 --> 06:20.741 you do this for me ? Call back in and 06:20.741 --> 06:22.852 or if you're still on the line , talk 06:22.852 --> 06:24.963 to one of the representatives there , 06:24.963 --> 06:27.019 leave your name and your information 06:27.019 --> 06:29.130 with them and we'll have someone give 06:29.130 --> 06:31.019 you a call and see if we can work 06:31.019 --> 06:33.186 something out okay ? All right , thank 06:33.186 --> 06:35.300 you . Yes ma'am . And just no ma'am , 06:35.300 --> 06:37.356 we'll add you to our prayer list and 06:37.356 --> 06:39.356 you have cancer . We'll continue to 06:39.356 --> 06:41.356 pray for you . I'm sure you got the 06:41.356 --> 06:43.356 right access to . Well thanks . The 06:43.356 --> 06:45.578 army has been so great . My husband was 06:45.578 --> 06:48.080 deployed when we found out and his unit 06:48.080 --> 06:50.880 worked really awesome and uh they got 06:50.880 --> 06:53.080 him home . So that was awesome for our 06:53.090 --> 06:56.500 family to have him back . That's great 06:56.500 --> 06:58.670 news for God bless you ma'am . Thank 06:58.670 --> 07:00.614 you . And we have a caller on line 07:00.614 --> 07:03.900 seven please . Hi . Um My question is 07:03.910 --> 07:06.070 for the women's health clinic . Um 07:06.080 --> 07:08.340 People that women who are pregnant and 07:08.340 --> 07:10.590 less than 20 weeks spoke to er after 07:10.590 --> 07:14.170 hours after um women's clothes . 07:14.180 --> 07:17.510 Well I went to the er um about five 07:17.520 --> 07:19.790 something in the morning And I end up 07:19.790 --> 07:21.734 having to stay there . They at the 07:21.734 --> 07:23.901 waiting room , they took my bibles and 07:23.901 --> 07:26.012 everything but once they thought that 07:26.012 --> 07:28.234 women self opens up at 7:30 , they sent 07:28.234 --> 07:30.346 me over there saying they didn't want 07:30.346 --> 07:32.512 to deal with being stuff and I further 07:32.512 --> 07:32.280 trying to send me over there . Um 07:32.280 --> 07:34.502 initially on Thursdays . Women's health 07:34.502 --> 07:36.669 is open till nine . Is there any other 07:36.669 --> 07:38.558 way that they can try and fix the 07:38.558 --> 07:41.760 problem ? I think I understood the 07:41.770 --> 07:43.714 question . It was a question about 07:43.714 --> 07:45.840 going to the E . D . At 5 30 not be 07:45.840 --> 07:47.840 able to get into the woman's health 07:47.840 --> 07:49.840 until 7 30 because someone told you 07:49.840 --> 07:51.784 they didn't want to deal with baby 07:51.784 --> 07:53.970 stuff . Yeah once I went to the er and 07:53.980 --> 07:56.091 they let me sit there for the longest 07:56.091 --> 07:58.490 about almost two hours . But on 07:58.490 --> 08:00.640 Thursday it didn't open till nine So 08:00.640 --> 08:02.862 they wanted me to wait until 9:00 until 08:02.862 --> 08:05.510 women help open up in order . So they 08:05.520 --> 08:07.640 didn't have to see me . Okay ma'am . 08:07.650 --> 08:09.817 You know if it happened like that that 08:09.817 --> 08:11.983 is absolutely wrong . My apologies . I 08:11.983 --> 08:13.980 have you know physicians of all 08:13.980 --> 08:16.390 specialties on call if you have a need 08:16.390 --> 08:18.557 and you come to my E . D . At any time 08:19.040 --> 08:21.096 uh they have access to reach out and 08:21.096 --> 08:23.318 touch the specials that you need to get 08:23.318 --> 08:25.429 that specialist in and that's in fact 08:25.429 --> 08:25.280 what should have happened . My 08:25.280 --> 08:27.391 apologies to you and I will certainly 08:27.391 --> 08:30.250 address that with the staff . Okay 08:30.260 --> 08:32.550 thank you . Yes ma'am . No thank you 08:32.550 --> 08:34.494 for bringing that to our attention 08:34.494 --> 08:36.606 again . We'll continue to try to make 08:36.606 --> 08:36.490 the great place great and we appreciate 08:36.490 --> 08:38.490 that feedback . We have a caller on 08:38.490 --> 08:41.680 line one please . Yes sir . First of 08:41.680 --> 08:44.490 all kudos here Sergeant Major first 08:44.490 --> 08:47.150 thing cab sandwich myself . 08:47.840 --> 08:50.840 I just want to comment on the suicide 08:50.840 --> 08:54.030 prevention a glass that I made today . 08:54.040 --> 08:56.207 I'm a Department of the army civilians 08:56.740 --> 08:59.450 And I think I've played a best class 08:59.450 --> 09:01.840 I've ever attended in my army career 09:01.850 --> 09:05.560 and uh my army career started in 1975 . 09:06.140 --> 09:07.973 So kudos to the chaplain and the 09:07.973 --> 09:11.130 garrison commanders . Now we appreciate 09:11.130 --> 09:13.241 that feedback . You know , we spend a 09:13.241 --> 09:15.352 lot of time thinking about what do we 09:15.352 --> 09:17.519 need to do to improve everything we're 09:17.519 --> 09:19.686 doing on the installation and candidly 09:19.686 --> 09:21.908 were concerned about the suicides , not 09:21.908 --> 09:24.130 just completed suicides . That suicidal 09:24.130 --> 09:26.019 ideations , gestures and suicidal 09:26.019 --> 09:28.186 attempts . And my phone only rings for 09:28.186 --> 09:30.352 two reasons . One is motorcycle action 09:30.352 --> 09:32.352 because you know , we're focused on 09:32.352 --> 09:34.408 safety on the installation and thank 09:34.408 --> 09:36.519 God we're as far as we are along with 09:36.519 --> 09:38.297 totality three days and then as 09:38.297 --> 09:40.074 importantly as suicide ideation 09:40.074 --> 09:42.241 gestures . Tempter completed suicide . 09:42.241 --> 09:41.920 So what we have to do is we had to put 09:41.920 --> 09:43.809 a package together an information 09:43.809 --> 09:45.976 package and its army wide to make sure 09:45.976 --> 09:47.809 we're getting information out on 09:47.809 --> 09:49.642 suicide prevention . So sir , we 09:49.642 --> 09:51.420 appreciate that feedback . More 09:51.420 --> 09:53.253 importantly , thank you for your 09:53.253 --> 09:53.230 service to our nation . I mean , if you 09:53.230 --> 09:56.370 came in the army in 1975 , we are all 09:56.370 --> 09:58.400 generally contemporaries . And God 09:58.400 --> 10:00.678 bless you . Thank you for your service . 10:01.240 --> 10:04.290 The first team . Oh brother . 10:04.300 --> 10:07.560 We have a caller on line two please . 10:08.140 --> 10:11.560 Yes . Hi . Another team with hotels . 10:12.540 --> 10:16.280 He had the doctor thought it was uh 10:16.290 --> 10:19.620 coloma coloma on his boots . He's a 10:19.620 --> 10:22.370 large latino fill in . So they did not 10:22.380 --> 10:26.190 give him antibiotics . But now the 10:26.200 --> 10:29.970 things that the the fluid from his 10:29.980 --> 10:32.220 to the infection from this to that 10:32.230 --> 10:34.860 first rain down into his limp noise . 10:36.040 --> 10:38.151 And I went to the doctor today and he 10:38.151 --> 10:40.960 said now it's either it's either 10:41.440 --> 10:44.860 totally are came through and 10:45.240 --> 10:47.510 He's 10 months old and this is very 10:47.520 --> 10:50.340 serious . If not , they also found 10:50.350 --> 10:53.410 other not in his throat . And my 10:53.420 --> 10:56.450 question is that if they found more , 10:56.450 --> 11:00.080 not In his throat , why would they get 11:00.080 --> 11:02.191 on our appointment for a 10 month old 11:02.191 --> 11:05.990 child three weeks later after 11:05.990 --> 11:09.250 they found you , you know , not for 11:09.250 --> 11:11.250 everything . And did all this blood 11:11.250 --> 11:13.472 work . This has been going on for three 11:13.472 --> 11:16.550 months now . And his appointment was 11:16.560 --> 11:19.340 scheduled last month at the beginning 11:19.340 --> 11:23.150 of Edward . And please clean my 11:23.160 --> 11:26.740 goal . I do believe it is the elderly 11:26.750 --> 11:28.960 and the Children living in 11:30.140 --> 11:33.250 let's say test your top . 11:34.040 --> 11:37.490 You know , before anything , I cannot 11:37.500 --> 11:39.830 feel this as far as for , you know , 11:39.840 --> 11:43.570 bone breaking served me And 11:43.580 --> 11:46.160 he's a child , he's 10 months old . And 11:46.160 --> 11:49.040 if they're saying it's cast list or the 11:49.050 --> 11:51.660 tumor to them , they try to get him . 11:52.140 --> 11:56.050 And as soon as possible . Uh , Ma'am 11:56.050 --> 11:58.217 with uh , what I understood you said . 11:58.217 --> 12:00.217 That sounds like that's exactly the 12:00.217 --> 12:02.328 case . What clinic are you being seen 12:02.328 --> 12:04.328 in uh health clinic , did you say ? 12:04.328 --> 12:07.170 Bennett ? Yeah . Okay . Um ma'am , 12:07.170 --> 12:09.392 here's what I want you to do . I mean , 12:09.392 --> 12:11.448 I don't want to get into the medical 12:11.448 --> 12:11.130 history here today , but I want you to 12:11.130 --> 12:13.920 call tomorrow . Lieutenant Colonel Dr 12:13.920 --> 12:16.450 Mark Crowley , my Chief of pediatrics . 12:17.040 --> 12:19.950 Okay Lieutenant Mark Crowley , 12:21.350 --> 12:23.590 that's right . Uh , when you , when you 12:23.600 --> 12:25.600 before you get off the phone , make 12:25.600 --> 12:27.822 sure you leave your contact information 12:27.822 --> 12:29.878 with the staff also and we will also 12:29.878 --> 12:31.656 reach out to you . The chief of 12:31.656 --> 12:33.767 pediatrics will call you tomorrow and 12:33.767 --> 12:35.933 we'll get to the ground ground root of 12:35.933 --> 12:39.650 this . Okay , thank you very much . My 12:39.650 --> 12:41.530 pleasure . Bless you . 12:43.440 --> 12:45.551 Okay folks , you know , unfortunately 12:45.551 --> 12:47.773 we're out of time and I want to reserve 12:47.773 --> 12:49.829 some time here for some closing some 12:49.829 --> 12:51.996 closing comments . Every question that 12:51.996 --> 12:53.996 you have to make sure you feed that 12:53.996 --> 12:56.051 folks are answering phone lines will 12:56.051 --> 12:58.051 ensure every question is personally 12:58.051 --> 12:59.940 answered and then answered in the 12:59.940 --> 12:59.840 newspaper as well for the larger 12:59.840 --> 13:02.150 audience . So everybody understands . I 13:02.150 --> 13:04.372 did indeed find this to be a productive 13:04.372 --> 13:06.483 session . Let me see if either cash , 13:06.483 --> 13:08.817 repeat , have any closing comments . Uh , 13:08.817 --> 13:10.817 so what I would like to say again , 13:10.817 --> 13:10.460 thank you for your questions and 13:10.460 --> 13:12.627 comments . It is indeed a pleasure for 13:12.627 --> 13:14.720 us to serve you . I mean the woman's 13:14.720 --> 13:16.776 health clinic that is being built on 13:16.776 --> 13:18.887 the east side of the hospital is just 13:18.887 --> 13:20.998 for you and please reach out to touch 13:20.998 --> 13:22.998 me whenever I can help you . I just 13:22.998 --> 13:24.887 like to say thank you for all the 13:24.887 --> 13:26.776 positive comments and again we're 13:26.776 --> 13:28.887 extremely excited about the future of 13:28.887 --> 13:31.109 our medicine here at Fort Hood and just 13:31.109 --> 13:33.109 extremely proud to be able to , you 13:33.109 --> 13:33.060 know , to serve the beneficiaries here 13:34.040 --> 13:36.510 and I just want a couple of things very 13:36.510 --> 13:38.677 quickly . Number one , I want to thank 13:38.677 --> 13:40.843 you and I want to tell you how proud I 13:40.843 --> 13:42.954 am of you . You make you lift me up . 13:42.954 --> 13:45.066 The matter of what you presented your 13:45.066 --> 13:47.177 case is that you give credit where it 13:47.177 --> 13:47.150 was . Do you brought out very , very 13:47.150 --> 13:49.350 salient issues that we as the command 13:49.350 --> 13:51.461 team here at the hospital and also on 13:51.461 --> 13:53.683 the installation need to raise and also 13:53.683 --> 13:55.739 there's there's been great power and 13:55.739 --> 13:57.906 what has been presented here tonight . 13:57.906 --> 14:00.017 You now know if you did not know what 14:00.017 --> 13:59.880 the standards are for emergency room , 13:59.880 --> 14:02.580 routine care and so on so forth . Seize 14:02.580 --> 14:04.747 the initiative , take the commander at 14:04.747 --> 14:06.747 his word and hold us accountable to 14:06.747 --> 14:08.858 those things . And if we're not doing 14:08.858 --> 14:08.210 the things we're supposed to be doing 14:08.210 --> 14:10.154 for you , please call the hospital 14:10.154 --> 14:12.099 commander called the hospitals are 14:12.099 --> 14:14.266 major the corps commander myself . God 14:14.266 --> 14:16.810 bless you all . So my first name is 14:16.810 --> 14:19.920 Ricky . My my grandmother was a fan of 14:19.920 --> 14:21.960 the show . I love lucy and named me 14:21.960 --> 14:24.090 after Ricky ricardo . So my email 14:24.090 --> 14:26.146 address is Ricky dot lynch at us the 14:26.146 --> 14:28.146 army dot mil And many of you use it 14:28.146 --> 14:29.950 already feel free if you got a 14:29.950 --> 14:32.061 particular issue to contact myself or 14:32.061 --> 14:34.061 commands are major . Sorry Tolins a 14:34.061 --> 14:36.339 boss . We appreciate what you're doing , 14:36.339 --> 14:38.561 but we got this problem because we only 14:38.561 --> 14:40.617 exist to serve you . That's the only 14:40.617 --> 14:42.728 reason we exist . We're here to serve 14:42.728 --> 14:42.490 and now we're just humbled to be in 14:42.490 --> 14:44.601 your presence next month . The top is 14:44.601 --> 14:46.934 going to be about schools and education . 14:46.934 --> 14:49.046 So start thinking about your question 14:49.046 --> 14:51.212 for next month's down . All thanks for 14:51.212 --> 14:51.030 all that you do . God bless each and 14:51.030 --> 14:52.863 every one of your fan warriors . 14:53.150 --> 14:54.060 Americans Hammer .