WEBVTT

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- [Ryan] Pharmacy technicians are essential

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in the preparation, the safe distribution,

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^and really being the eyes and ears to

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^how pharmaceuticals are delivered throughout the hospital.

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So I entered Lowe based on the criteria for the award,

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which were looking for a pharmacy technician who

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has excelled, is very customer friendly,

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and really innovating

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in the area of pharmacy practice.

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- [Roger] First of all, I'd like to say

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^it's good to be recognized individually.

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^But, you know, it's a pharmacy as a whole

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on the inpatient side.

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We have a great team down here,

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and a lot of people working together, teamwork,

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to accomplish the mission.

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- [Ryan] Over the past several years here,

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we've been looking at different ways

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that pharmacy can get involved in patient care.

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And one of those ways that we saw that we could improve

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was in the discharge process.

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And Lowe stepped up. You know, accepted this change,

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and saw the value in it, and supported us

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as we tried to implement this new process

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where we provide medications to the patients

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while they're in the hospital,

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educate them about the medications

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while they're in the hospital,

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in hopes that they can have a seamless discharge,

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go home, and take those medications appropriately,

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and over all, improve their health.

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- [Roger] They know that they count on me.

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I feel like that I proved myself over the years.

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And they know if I do something, it's done well.

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