WEBVTT 00:00.000 --> 00:01.860 (crackling static) 00:01.860 --> 00:02.693 - Hi there. 00:02.693 --> 00:04.195 My name is Sergeant Lodge. 00:04.195 --> 00:06.501 And this is Senior Airman Fershet. 00:06.501 --> 00:08.555 Today, Airman Fershet is taking us along 00:08.555 --> 00:12.096 to observe her daily patient safety practices. 00:12.096 --> 00:15.179 (funky, smooth jazz) 00:21.006 --> 00:21.839 Okay! 00:21.839 --> 00:24.090 We have Airman Fershet at the front desk 00:24.090 --> 00:26.335 and we have our first patient of the day. 00:26.335 --> 00:27.520 This is your time to shine. 00:27.520 --> 00:29.020 Don't let me down. 00:34.295 --> 00:35.128 - Oh hey man! 00:35.128 --> 00:36.014 What's up? - Hi! 00:36.014 --> 00:38.282 - This here's my homey, Sergeant Kurang. 00:38.282 --> 00:39.703 - I'm here for my appointment today. 00:39.703 --> 00:41.186 - Cool, just take a seat and someone will 00:41.186 --> 00:42.529 come get you in just a second. 00:42.529 --> 00:43.362 - Awesome! 00:46.237 --> 00:47.205 (static crackling) 00:47.205 --> 00:48.218 - [Lodge] Hold up! 00:48.218 --> 00:49.051 That's it? 00:49.051 --> 00:51.433 You didn't even as for her full name or date of birth? 00:51.433 --> 00:53.659 How do you know that's not another Sergeant Kurang? 00:53.659 --> 00:56.742 Airman Furshet, let's try that again. 00:57.262 --> 00:58.858 - Hey Sergeant Kurang, how can I help you this morning? 00:58.858 --> 00:59.691 - Hi. 00:59.691 --> 01:00.897 I'm checking in for my appointment today. 01:00.897 --> 01:01.730 - Okay, cool. 01:01.730 --> 01:03.187 Can I get your I.D. and can you verify 01:03.187 --> 01:05.226 your full name and date of birth? 01:05.226 --> 01:06.059 - Carlynne. 01:06.059 --> 01:06.892 Carl Anne. 01:06.984 --> 01:08.067 July 7, 1990. 01:09.455 --> 01:10.438 - Okay, awesome. 01:10.438 --> 01:12.944 Cool, have a seat and I'll come get you in just a second. 01:12.944 --> 01:13.944 - Thank you. 01:16.407 --> 01:17.508 - [Lodge] And that's how it's done. 01:17.508 --> 01:19.266 Airman Fershet made sure we had the correct patient 01:19.266 --> 01:23.433 of the day and averted any patient safety mishaps. 01:27.524 --> 01:29.037 Hey, I see you're really busy. 01:29.037 --> 01:32.454 But isn't it time for the morning huddle? 01:37.646 --> 01:39.255 - Okay, doc, we have 10 patients today. 01:39.255 --> 01:41.564 Do you want me to set up operative for everyone? 01:41.564 --> 01:42.397 - Yeah. 01:42.397 --> 01:43.616 That sounds good. 01:43.616 --> 01:45.432 Now let's watch that video again. 01:45.432 --> 01:46.265 - Okay. 01:47.250 --> 01:49.073 - [Lodge] Oh, no no no. 01:49.073 --> 01:51.687 They don't even realize that there's an extraction today. 01:51.687 --> 01:53.437 Let's try that again. 01:53.770 --> 01:54.736 - Okay, ma'am. 01:54.736 --> 01:56.462 Looks like according to our records, 01:56.462 --> 02:00.629 our first patient is an extraction of tooth number 16. 02:00.924 --> 02:03.126 - Alright then, Senior Airman Fershet, 02:03.126 --> 02:05.308 let's set up for that extraction kit. 02:05.308 --> 02:07.280 Lidocaine, and make sure that 02:07.280 --> 02:09.984 the patient signs all the consent forms. 02:09.984 --> 02:11.067 - Yes, ma'am. 02:11.559 --> 02:12.803 - [Lodge] Perfect! 02:12.803 --> 02:15.260 Now as long as they go through their patients like this, 02:15.260 --> 02:17.760 they should have a smooth day. 02:18.143 --> 02:20.118 - So today we're going to be doing an extraction 02:20.118 --> 02:21.701 of tooth number 16. 02:22.314 --> 02:23.481 - Sounds good. 02:24.869 --> 02:26.682 - Alright, here we go. 02:26.682 --> 02:28.512 - Hey guys, just to let you know, 02:28.512 --> 02:30.905 there's doughnuts in the break room. 02:30.905 --> 02:32.439 - Awesome, doc, can I go grab one 02:32.439 --> 02:33.962 before all the good ones go away? 02:33.962 --> 02:36.236 - Oh, can you get me a chocolate one with sprinkles? 02:36.236 --> 02:37.236 - Of course. 02:38.104 --> 02:38.937 - Hold up! 02:39.097 --> 02:40.811 I don't think it's a good time to have some doughnuts. 02:40.811 --> 02:43.228 You're about to pull a tooth. 02:45.609 --> 02:47.467 - You know, he's right. 02:47.467 --> 02:49.785 I guess we can have doughnuts afterwards. 02:49.785 --> 02:50.618 - Okay. 02:50.862 --> 02:53.390 - Alright, back to tooth number 17. 02:53.390 --> 02:54.307 - No, wait! 02:54.363 --> 02:56.545 Aren't we extracting tooth number 16? 02:56.545 --> 02:57.595 - You're right. 02:57.595 --> 02:58.428 Good call. 02:58.906 --> 03:00.073 - Thanks, doc. 03:01.171 --> 03:02.715 - Well, there you have it, folks. 03:02.715 --> 03:03.548 I hope you learned today's 03:03.548 --> 03:05.981 valuable patient safety practices. 03:05.981 --> 03:06.814 Go safety!