WEBVTT

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- [Voiceover] And this is Dulles at first control,

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we're tracking a fast moving primary.

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- [Voiceover] Nationally, you got a primary target heading

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for P-56 to the west, 10-west, fast moving, but the--

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- [Voiceover] Yeah, we see 'em.

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- [Voiceover] Do you see me?

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- [Voiceover] Yeah, stop all departures.

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- [Voiceover] You see what happened?

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- [Voiceover] Yeah, went in the Pentagon.

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- [Voiceover] Went into the Pentagon?

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- [Voiceover] Looks like it went into the Pentagon.

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- [Voiceover] Well we got 20 down.

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We got 20 down.

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- [Voiceover] You aware of the explosion?

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- [Voiceover] Yes, we're aware of the explosion.

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We heard that it was a plane down--

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- [Voiceover] Initially, I didn't know where the plane hit.

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It was the moments later that we discovered

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that it was my office.

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(somber music)

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It was very shocking.

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- [Voiceover] This was a guy that sat right next to my desk.

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- [Voiceover] And there's a little bit of survivor's grief

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because you realize that the people

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that you just seen the day before are now dead.

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- Sergeant First Class José Calderon

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his daughter woke up at 3:30 and said,

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"Dad, something bad's gonna happen today.

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"Don't go to work today."

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And so, he went and he was killed.

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There was a young lady that was a specialist.

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And she was looking out the window talking

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to her boyfriend on the phone.

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And she said, "Oh my God there's a plane coming."

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And then the phone went dead.

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I just remember their faces.

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I remember their families.

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I remember most things about 'em.

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I mean I guess that's one of those things

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that's kinda like, "Where were you on 9/11?"

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I remember like it was yesterday.

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I think it's important for an American

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to never forget 9/11

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because if we forget or get complacent,

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it could happen again to us.

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(dramatic orchestral music)