WEBVTT

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Madigan Army Medical Center serves

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active duty military family members and

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retirees and so does their pharmacy one

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of the most advanced in the armed

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services . We see an average of 1000

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patients a day and we feel an average

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of 2500 prescriptions a day . When you

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add these prescriptions , the ones from

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the drive thru refill counter and the

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satellite clinics . The pharmacist at

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Madigan fill more than 4000

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prescriptions a day . These aren't the

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kind of numbers you'll find at your

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local neighborhood drugstore . While

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the pharmacist at Madigan are highly

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trained professionals , they can't do

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it all on their own and get a little

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extra help from a very large coworker .

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The script pro robot . Not only does

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the script pro robot count and dispense

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the medicine , it also prints the label .

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In addition to reducing wait time the

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script pro system ensures patients get

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the right amount of the correct

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medications for the pharmacist and

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technicians work is about more than

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just medicine . It's also about helping

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soldiers , families and veterans . I

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think that Madigan is a great place .

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Everybody here really firmly believes

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and care with compassion and that uh we

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ultimately want to give the best

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customer service possible each and

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every day . While machines are helping

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the pharmacist Madigan , they won't

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replace them . Human beings are still

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necessary as an additional safety

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measure to answer questions and to

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counsel patients . Things , robots

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aren't very good at reporting from

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joint base Lewis Mcchord . I'm army

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sergeant