WEBVTT

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- From Soldiers Radio and
Television, this is the Army Now.

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What if you could get in touch
with your health provider

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without leaving the house
or waiting on the phone?

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Airman First Class,
Shane Mitchell tells us

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about a new system that can do just that.

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- The goal is to cut down on wait times

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for basic information.

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- We think it's more patient-friendly.

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They'll be able to send us messages

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when it's convenient for them, but also

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we'll be able to respond to
them in more timely fashion.

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- It's currently being tested in several

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areas of the hospital.

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The biggest impact seems
to be in Pediatrics.

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- A lotta times parents call in and they

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have to get the medication refilled.

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So they feel more comfortable emailin' it.

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- And it's easy to sign up for.

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- They're gonna be given an opportunity

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at the front desk to
register for secure messaging

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and set up an account.

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They need to have an email account

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and that registration will be
sent to that email account,

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and they can log in from there.

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- Airman First Class, Shane Mitchell

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Landstuhl Regional
Medical Center, Germany.

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- That's the Army Now.

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